Windows 8 and 8.1 Forums


Win 8.1 upgrade, some apps can't access internet

  1. #1


    N. Calif
    Posts : 2,593
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)

    Win 8.1 upgrade, some apps can't access internet


    I upgraded my Acer Aspire One netbook from Win 8 Pro to Win 8.1 via the Store. The upgrade went smoothly and it appears that my files and installed apps are all intact. However, IE 11 can't access the internet, can't display any web page. FireFox and Chrome work fine. Metro apps (including the Store) report that they can't find a connection to the internet and tell me to make sure my computer is connected.

    I can access shares on my network although Windows Explorer reports that I am not connected to a network.

    I've tried wired as well as wireless connection to my router with no difference. I tried turning off/on the Firewall.

    I tried running netsh winsock reset from a command prompt and restarting which had no effect.

    Any ideas?

      My System SpecsSystem Spec

  2. #2


    Try running the system file scans as outlined in the link below, this problem is becoming all too common.

    I'm sure you have already tried visiting the Windows Update Center using a wired connection for all the important updates?

    Accessing internet
    Last edited by chev65; 22 Oct 2013 at 11:39.
      My System SpecsSystem Spec

  3. #3


    N. Calif
    Posts : 2,593
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    I was able to get all the important updates downloaded and installed from Windows Update via wifi.

    I tried running the SFC and it reported that it didn't find any file integrity issues.

    I see that if I bring up the Networks panel and right-click on my wifi connection, I don't get the context menu with the selections for Turn sharing on or off, Set as metered connection, View connection Properties, etc...
      My System SpecsSystem Spec

  4. #4


    N. Calif
    Posts : 2,593
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    OK, so I read thru this thread: 8.1 change nework profile from public to private and I have the issue where I can't set my connection to Private. I don't get the option for "Find devices and content" even though I have the Notify setting for UAC turned down to its lowest level.
      My System SpecsSystem Spec

  5. #5


    Hi there. You may want to read through this one, especially on the store cache.

    www.eightforums.com/showthread.php?t=21051
      My System SpecsSystem Spec

  6. #6


    N. Calif
    Posts : 2,593
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    I ran the "Windows Store apps" troubleshooter which said it detected and repaired some issues but nothing changed, IE still can't display any web pages, Metro apps still can't access internet. FireFox and Chrome still work fine.

    I think I'm about done with this upgrade nonsense. Think I will just do a clean install of 8.1 using the ISO.
      My System SpecsSystem Spec

  7. #7


    Sorry to read you're having so many problems. Seems you're not the only one. Perhaps you may be correct with your plans of fresh install. Good luck to you.
      My System SpecsSystem Spec

  8. #8


    N. Calif
    Posts : 2,593
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    Did a clean install via the ISO and everything seems to be working. I do need to reinstall my programs but that will probably take less time than I spent trying to get the upgrade working.

    As a general rule, I always do clean installs but took a chance on the upgrade path, probably won't again in the future.
      My System SpecsSystem Spec

  9. #9


    That's good news. I usually fresh install too, but I decided to take a chance on the upgrade. Mine went without a hitch. A few minor tweaks afterward but, everything runs great.

    Happy computing to you!
      My System SpecsSystem Spec

Win 8.1 upgrade, some apps can't access internet
Related Threads
Hello, I have a Asus Laptop operating with Windows 8.1. It connects to wifi but none of the desktop icons can get to the Internet. Meanwhile most window tiles in the start menu have Internet access . For example I have the application "MegaTube" and that application has access to the Internet. As...
i have just discovered my desktop mode is completely dead of internet connection, I cant use utorrent or email etc. the metro works fine its just the desktop that's dead. I run wireless any ideas??
Hi Windows network and sharing center says that no Internet access but Internet is working (sort of conditionally ) This is a desktop computer with LAN Connection . only one adapter is shown in network devices. Currently we are in domain environment and behind Microsoft tmg. When...
Hi I have installed Windows 8 RP, and everything works fine, except I cannot access internet from metro apps: IE, Store, New, Mail etc. Does not access internet, even though I have access to internet from Desktop? I have tried everything, and googled for hours without any useful result. Does...
No Internet access in Network & Sharing
Hello! I installed windows 8 yesterday and everything seemed to work fine. That is until I got home. When I tried to connect to my wifi, the connection connected then showed up as limited. At the bottom of the desktop the little icon has a hazard sign and it says no Internet access. I've tried...
Can't access all of the internet in Network & Sharing
Every so often, I believe from after waking up the computer from sleep, I can't access all of the internet. Only the pages I had up when I closed the computer. (facebook, google, gmail etc). It doesn't matter which browser I use (chrome, firefox or IE), or if I switch networks, the problem...
I installed Win 8 RC Build 8400 over Win 7 on my "experimental" spare laptop. I have seen web posts that you cannot directly upgrade Win 8 RC to Win 8 RTM, without going through some special steps and modifying one of the install files. My question is is if I purchase WIN 8 Pro on Oct 26 will I...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook