I upgraded my Acer Aspire One netbook from Win 8 Pro to Win 8.1 via the Store. The upgrade went smoothly and it appears that my files and installed apps are all intact. However, IE 11 can't access the internet, can't display any web page. FireFox and Chrome work fine. Metro apps (including the Store) report that they can't find a connection to the internet and tell me to make sure my computer is connected.
I can access shares on my network although Windows Explorer reports that I am not connected to a network.
I've tried wired as well as wireless connection to my router with no difference. I tried turning off/on the Firewall.
I tried running netsh winsock reset from a command prompt and restarting which had no effect.
Home built i7-8700K, Hp Envy x360 EVO Laptop, MS Surface Pro 7
CPU
3.7Ghz Core i7-8700K, 11th Gen Core i7-1165G7 4.7Ghz, 10th Gen Core™ i5-1035G4 1.1Ghz
Motherboard
ASUS TUF Z370-Pro Gaming, HP, MS
Memory
16G, 8G, 8G
Graphics Card(s)
AMD Radeon RX580, Intel Iris X Graphics, Intel Iris Plus Graphics G4
Sound Card
ATI High Definition Audio (Built-in to mobo)
Monitor(s) Displays
Dual Samsung U32J59 32 inch monitors, 13.3" display, 12.3" display
Screen Resolution
3840x2160 (Desktop), 1920x1080 (laptop), 2736x1824 Pro 7
Hard Drives
500GB ssd boot drive with 2 & 10TB Data (Desktop), 512GB ssd (laptop), 128GB SSD (tablet)
PSU
Corsair CX 750M
Case
Antec 100
Cooling
Coolermaster CM 212+
Keyboard
IBM Model M - used continuously since 1986
Mouse
Microsoft IntelliMouse
Internet Speed
665Mbps/15Mbps down/up
Browser
FireFox, MS Edge
Antivirus
Defender on all
Other Info
Retired in 2015 after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant. Retired for 3rd (and final) time in 2019.
I was able to get all the important updates downloaded and installed from Windows Update via wifi.
I tried running the SFC and it reported that it didn't find any file integrity issues.
I see that if I bring up the Networks panel and right-click on my wifi connection, I don't get the context menu with the selections for Turn sharing on or off, Set as metered connection, View connection Properties, etc...
Home built i7-8700K, Hp Envy x360 EVO Laptop, MS Surface Pro 7
CPU
3.7Ghz Core i7-8700K, 11th Gen Core i7-1165G7 4.7Ghz, 10th Gen Core™ i5-1035G4 1.1Ghz
Motherboard
ASUS TUF Z370-Pro Gaming, HP, MS
Memory
16G, 8G, 8G
Graphics Card(s)
AMD Radeon RX580, Intel Iris X Graphics, Intel Iris Plus Graphics G4
Sound Card
ATI High Definition Audio (Built-in to mobo)
Monitor(s) Displays
Dual Samsung U32J59 32 inch monitors, 13.3" display, 12.3" display
Screen Resolution
3840x2160 (Desktop), 1920x1080 (laptop), 2736x1824 Pro 7
Hard Drives
500GB ssd boot drive with 2 & 10TB Data (Desktop), 512GB ssd (laptop), 128GB SSD (tablet)
PSU
Corsair CX 750M
Case
Antec 100
Cooling
Coolermaster CM 212+
Keyboard
IBM Model M - used continuously since 1986
Mouse
Microsoft IntelliMouse
Internet Speed
665Mbps/15Mbps down/up
Browser
FireFox, MS Edge
Antivirus
Defender on all
Other Info
Retired in 2015 after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant. Retired for 3rd (and final) time in 2019.
Home built i7-8700K, Hp Envy x360 EVO Laptop, MS Surface Pro 7
CPU
3.7Ghz Core i7-8700K, 11th Gen Core i7-1165G7 4.7Ghz, 10th Gen Core™ i5-1035G4 1.1Ghz
Motherboard
ASUS TUF Z370-Pro Gaming, HP, MS
Memory
16G, 8G, 8G
Graphics Card(s)
AMD Radeon RX580, Intel Iris X Graphics, Intel Iris Plus Graphics G4
Sound Card
ATI High Definition Audio (Built-in to mobo)
Monitor(s) Displays
Dual Samsung U32J59 32 inch monitors, 13.3" display, 12.3" display
Screen Resolution
3840x2160 (Desktop), 1920x1080 (laptop), 2736x1824 Pro 7
Hard Drives
500GB ssd boot drive with 2 & 10TB Data (Desktop), 512GB ssd (laptop), 128GB SSD (tablet)
PSU
Corsair CX 750M
Case
Antec 100
Cooling
Coolermaster CM 212+
Keyboard
IBM Model M - used continuously since 1986
Mouse
Microsoft IntelliMouse
Internet Speed
665Mbps/15Mbps down/up
Browser
FireFox, MS Edge
Antivirus
Defender on all
Other Info
Retired in 2015 after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant. Retired for 3rd (and final) time in 2019.
I ran the "Windows Store apps" troubleshooter which said it detected and repaired some issues but nothing changed, IE still can't display any web pages, Metro apps still can't access internet. FireFox and Chrome still work fine.
I think I'm about done with this upgrade nonsense. Think I will just do a clean install of 8.1 using the ISO.
Home built i7-8700K, Hp Envy x360 EVO Laptop, MS Surface Pro 7
CPU
3.7Ghz Core i7-8700K, 11th Gen Core i7-1165G7 4.7Ghz, 10th Gen Core™ i5-1035G4 1.1Ghz
Motherboard
ASUS TUF Z370-Pro Gaming, HP, MS
Memory
16G, 8G, 8G
Graphics Card(s)
AMD Radeon RX580, Intel Iris X Graphics, Intel Iris Plus Graphics G4
Sound Card
ATI High Definition Audio (Built-in to mobo)
Monitor(s) Displays
Dual Samsung U32J59 32 inch monitors, 13.3" display, 12.3" display
Screen Resolution
3840x2160 (Desktop), 1920x1080 (laptop), 2736x1824 Pro 7
Hard Drives
500GB ssd boot drive with 2 & 10TB Data (Desktop), 512GB ssd (laptop), 128GB SSD (tablet)
PSU
Corsair CX 750M
Case
Antec 100
Cooling
Coolermaster CM 212+
Keyboard
IBM Model M - used continuously since 1986
Mouse
Microsoft IntelliMouse
Internet Speed
665Mbps/15Mbps down/up
Browser
FireFox, MS Edge
Antivirus
Defender on all
Other Info
Retired in 2015 after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant. Retired for 3rd (and final) time in 2019.
Sorry to read you're having so many problems. Seems you're not the only one. Perhaps you may be correct with your plans of fresh install. Good luck to you.
Did a clean install via the ISO and everything seems to be working. I do need to reinstall my programs but that will probably take less time than I spent trying to get the upgrade working.
As a general rule, I always do clean installs but took a chance on the upgrade path, probably won't again in the future.
Home built i7-8700K, Hp Envy x360 EVO Laptop, MS Surface Pro 7
CPU
3.7Ghz Core i7-8700K, 11th Gen Core i7-1165G7 4.7Ghz, 10th Gen Core™ i5-1035G4 1.1Ghz
Motherboard
ASUS TUF Z370-Pro Gaming, HP, MS
Memory
16G, 8G, 8G
Graphics Card(s)
AMD Radeon RX580, Intel Iris X Graphics, Intel Iris Plus Graphics G4
Sound Card
ATI High Definition Audio (Built-in to mobo)
Monitor(s) Displays
Dual Samsung U32J59 32 inch monitors, 13.3" display, 12.3" display
Screen Resolution
3840x2160 (Desktop), 1920x1080 (laptop), 2736x1824 Pro 7
Hard Drives
500GB ssd boot drive with 2 & 10TB Data (Desktop), 512GB ssd (laptop), 128GB SSD (tablet)
PSU
Corsair CX 750M
Case
Antec 100
Cooling
Coolermaster CM 212+
Keyboard
IBM Model M - used continuously since 1986
Mouse
Microsoft IntelliMouse
Internet Speed
665Mbps/15Mbps down/up
Browser
FireFox, MS Edge
Antivirus
Defender on all
Other Info
Retired in 2015 after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant. Retired for 3rd (and final) time in 2019.
That's good news. I usually fresh install too, but I decided to take a chance on the upgrade. Mine went without a hitch. A few minor tweaks afterward but, everything runs great.