Windows 8 and 8.1 Forums

wireless adaptor

  1. #1

    wireless adaptor


    hi everyone

    keep getting disconnection error and have to reset wireless adaptor, (see attached)

    why do I keep getting this and can anyone help me solve problem.

    regards calmat wireless adaptor.PNG (32.5 KB)
    Attached Thumbnails Attached Thumbnails wireless adaptor.PNG  

      My System SpecsSystem Spec

  2. #2


    Try a different version driver, let us know the specs of your system and the details of your wireless card, someone will help you.
      My System SpecsSystem Spec

  3. #3


    hi brummyfan

    thanks for reply, here is spec of my laptop and wireless card


    Acer Aspire V-3571
    Intel Core i5-3210M 2.5ghz with turbo boost up to 3.1ghz
    8GB DDR3 memory
    1000GB HDD

    Qualcomm Atheros AR5BWB222 Wireless Network Adaptor


    Regards Calmat
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by calmat View Post
    hi everyone

    keep getting disconnection error and have to reset wireless adaptor, (see attached)

    why do I keep getting this and can anyone help me solve problem.

    regards calmat wireless adaptor.PNG (32.5 KB)
    You didn't mention which router you are using for this connection but many routers require a firmware update in order to work with Windows 8.

    If you can post a screen shot of the ipconfig/all it would also be helpful.
      My System SpecsSystem Spec

  5. #5


    I would suggest you to uninstall the Network adapter driver in Device manager and reboot, see what Windows 8 drivers do for you, then you could try the drivers from:Acer | Download
    You could also try the drivers from:Drivers For Free - Wireless Network Atheros Atheros Ar5bwb222 Wireless Network Adapter Acer Atheros Wireless Lan Driver Versions
    I'll keep looking for any other drivers available and let you know.
      My System SpecsSystem Spec

  6. #6


    hi everyone

    thank you all for your quick replies

    can you please tell me what you mean by ipconfig, and how do I uninstall driver and then reboot


    regards calmat
      My System SpecsSystem Spec

  7. #7


    Move your cursor to the top right corner, click search and type "cmd".
    Right click and select "Run as admin"
    Type " ipconfig /all " (without the quote).
    Copy that info and post.
    Click image for larger version

    Uninstalling driver:

    Move the cursor to bottom left corner, right click, select "Device Manager", right click "Wireless Network Adapter" and uninstall.
    Click image for larger version
      My System SpecsSystem Spec

  8. #8


    hi everyone

    thanks for reply.

    Is this what you need (see attached)
    Click image for larger versionClick image for larger versionClick image for larger version
    When I uninstall driver do I just reboot computer to reinstall

    regards calmat
      My System SpecsSystem Spec

  9. #9


    Yes, you need to reboot for the Windows to intall the drivers.

    EDIT: After installing the driver, get another snip of "ipconfig /all", post here with your router details and wait for chev65's reply.
    Last edited by brummyfan; 18 Oct 2013 at 05:38. Reason: More details
      My System SpecsSystem Spec

  10. #10


    Click image for larger versionClick image for larger versionhi everyone

    I uninstalled driver and rebooted, had to put in my password and re-connect.

    here is what you need (see attached)

    regards calmat
      My System SpecsSystem Spec

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wireless adaptor
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