Windows 8 and 8.1 Forums


Remote desktop problems

  1. #1


    Posts : 2
    windows 8

    Remote desktop problems


    While using Windows 8 and doing remote desktop with a company who we are receiving software from I am able to set up can connect to there remote access link and they can see my computer however within 5 to 7 minutes we become disconnected and occasionally logs me out of windows any help would be greatly appreciated the

      My System SpecsSystem Spec

  2. #2


    Posts : 115
    Windows 10 Pro + 8.1 pro and 7 Utimate


    Is someone else trying to log on with the same name as you at the company
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8


    No! We are a fire department and bought 2 new laptops. We are wanting to put firehouse management software on both computers. I contacted the company we are getting software from and they I go to their homepage and activate their remote assistance. They send me a request for them to see ny screen. I confirm and they see my screen and can move about fine. Also can start the software download however within a few minutes it disconnects us and kicks me out of windows. This happens on both computers. Noone has access to these computerd but me. When talking to the software company they say they remote into sveral windows 8 computers daily with no probs. I have tried it at both the station and my redidence with same results
      My System SpecsSystem Spec

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