Windows 8 and 8.1 Forums


Unable to join HomeGroup

  1. #1


    Posts : 13
    Windows 8

    Unable to join HomeGroup


    I am having problems setting up a Homegroup which I would like to do so that I can use one external hard drive for backing up data etc from two Windows 8 computers. Although I am still running a third desktop with Windows Vista, I will remove that computer once all is up and running on the two Windows 8 computers as I realize Vista cannot join the Homegroup. The following is the computer information and troubleshooting steps done so far:

    Currently running three desktop computers:

    Windows VISTA Home Premium SP2
    Computer Name: Shark
    Workgroup: Workgroup

    Windows 8
    Computer Name: DRB-ASUS
    Workgroup: Workgroup

    Windows 8 64-bit
    Computer Name: SAM-ASUS
    Workgroup: Workgroup

    Computers are currently networked through a router/modem.

    Both Windows 8 computers are able to create a Homegroup, but no matter which computer creates the Homegroup, the other Windows 8 computer is unable to see the Homegroup and therefore cannot join it, even though neither computer is asleep nor hibernating. There is no error message, just the information that there is no Homegroup available to be joined.

    Troubleshooting:

    Both computers networks are configured as Private Network.

    Computer clocks are synchronized on all computers.

    All computers are connected by Ethernet rather than wireless.

    Sharing: On both Windows 8 computers, the following sharing is configured Private has network discovery turned on with automatic setup of network connected devices ticked; file and printer sharing is turned on; Windows is allowed to manage homegroup connections. Guest or Public network discovery is turned on; file and printer sharing is turned on. All Networks public folder sharing is turned on; file sharing connections uses 128-bit encryption; password protected sharing is turned off. When creating HomeGroups from either Windows 8 computer in an attempt to link, sharing was turned on for Pictures, Videos, Music and Documents.

    In Administrative Tools / Services, both Windows 8 computers have the following files shown as running: DNS Client, Function Discovery Provider Host, Function Discovery Resource Publication, Homegroup Listener, Homegroup Provider, Network List Service Peer Name Resolution Protocol, Peer Networking Grouping, Peer Networking Identity Manager, Server, SSDP Discovery, and UPnP Device Host.

    Both Windows 8 computers have the network connection adapter settings turned on in the properties for the following: File and Printer Sharing for Microsoft Networks, Internet Protocol Version 6, and Internet Protocol Version 4. In the Ethernet Status window however, both computers show IPv4 Connectivity as Internet, but IPv6 Connectivity as No Internet access. I am not sure what this means or whether it matters.

    I have run the Homegroup Troubleshooter (including the Network Troubleshooter) on both computers with no resolution of the problem.

    I have temporarily disabled the firewall and anti-virus, anti-spyware software on both Windows 8 computers to no avail. (Both computers have Total Defense Security Software installed and running.)

    I noted two interesting items but am not knowledgeable enough to interpret. The name of the private network is different on one Windows 8 computer. It is called Beekeeper (the name of the router-modem) whereas the other two computers (Windows 8 and Vista) show the name Network 2. The first Windows 8 computer was initially named Network (as opposed to Network 2) and changed to Beekeeper when I connected it via wifi in an attempt to standardize the name of the network on all three. Now although I`ve reconnected by Ethernet, the name remains as Beekeeper and did not revert to Network.

    Also the current sharing through the network is weird. When viewing in Windows Explorer under Network, all three computers see all default and public folders but vary regarding the individual user folders:
    Vista computer (Network 2) and Windows 8 (Beekeeper) can see the user folders for each other but neither can see the other Windows 8 (Network 2) user folders. Windows 8 (Network 2) can see the user folders for all three computers.

    I am by no means an expert user and have no idea how to resolve this problem. Any assistance would be greatly appreciated.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,576
    64-bit Windows 10


    Hello Sam, and welcome to Eight Forums.

    Unfortunately, only PCs running Windows 7 or Windows 8/8.1 are able to create or join a homegroup together. Vista will not be able to join.

    For the Windows 8 PCs, double check through the items listed in the tutorials below to see if it may help.

    Homegroup - Create in Windows 8

    Homegroup - Join in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 13
    Windows 8


    Thanks for the quick response Brink. I don't plan to include the Vista computer in the HomeGroup. I am just trying to link the two Windows 8 computers by HomeGroup. I will check through the links you provided although I feel I have probably exhausted all tips I was able to find on the internet.
      My System SpecsSystem Spec

  4. #4


    Posts : 13
    Windows 8


    I reviewed these two links prior to posting my question but neither one was helpful or addressed the issue I seem to be experiencing. Any other ideas?
      My System SpecsSystem Spec

  5. #5


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    You can set up the regular Home Network:
    All computers on the same network, each cant see others
      My System SpecsSystem Spec

  6. #6


    Hello Sam, If you are interested in fixing the Homegroup problem please post a screen shot of the ipconfig/all from each machine if you can please.
      My System SpecsSystem Spec

  7. #7


    Posts : 13
    Windows 8


    Thank you topgundcp. The computers are already linked through a home network. I was hoping to link the two Windows 8 computers through a HomeGroup as it is my understanding that would make it easy to use one external hard drive linked to only one of the computers to automatically back up both computers through Windows 8 File History. The regular home network does not have this feature, as far as I understand and I would have to find another way to back up the second computer.
      My System SpecsSystem Spec

  8. #8


    Posts : 13
    Windows 8


    Thank you chev65. Obtaining and posting the ipconfig/all files from all three computers is a little out of my comfort zone but I am attempting to do so.

    Click image for larger versionClick image for larger versionClick image for larger version

    If I have done this incorrectly, perhaps you can refer me to a site that will assist me.

    Thanks for your feedback.
      My System SpecsSystem Spec

  9. #9


    The first one appears to be missing some tunnel adaptors and the IPv6 protocol is completely missing from the ipconfig which is rather strange.

    Which machine is the first ipconfig from?
      My System SpecsSystem Spec

  10. #10


    Posts : 13
    Windows 8


    The first one is from the desktop running Vista. I know I'm unable to include that one in the HomeGroup and I have not been trying to do that. I am actually migrating from that computer to one of the new ones with Windows 8 and will no longer use the Vista computer once I have the two new computers linked by a HomeGroup and have transferred over my data. I simply provided information on all three computers as they are all connected through the home network.
      My System SpecsSystem Spec

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