Windows 8 and 8.1 Forums


Unable to join HomeGroup

  1. #11


    The Vista machine explains it fine.

    It sounds like you did your homework on this. The problem you are describing isn't typical at all so I'm suspecting that a third party program is involved.

    Are you able to leave the Homegroup that you have created? Best to leave the Homegroup on both machines for now.

    There may be some corrupted files in Peer Networking Grouping which may required deletion although that problem is usually related to not being able to leave a Homegroup rather than joining one. Cannot create Homegroup, Only Join... - Windows 7 Help Forums

    There may be something blocking the Homegroup from being picked up, the total defense security is the most likely suspect in these cases.

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  2. #12


    Posts : 13
    Windows 8


    What puzzles me is that, through the Home Network (rather than the unsuccessful HomeGroup), the Vista desktop and one Windows 8 desktop are able to see each other's "individual" user folder, but neither can see the "individual" user folder on the second Windows 8 desktop. That second Windows 8 desktop, however, is able to view "individual" user folders on both of the other computers. The two Windows 8 computers were purchased together and, as far as I know, were configured the same. It doesn't seem logical that the security software would allow visibility one way but not the other when I've done everything I can to configure the software the same on both computers. ?? I'm certainly at the extent of my average computer skills at this point.
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  3. #13


    Quote Originally Posted by Sam3 View Post
    What puzzles me is that, through the Home Network (rather than the unsuccessful HomeGroup), the Vista desktop and one Windows 8 desktop are able to see each other's "individual" user folder, but neither can see the "individual" user folder on the second Windows 8 desktop. That second Windows 8 desktop, however, is able to view "individual" user folders on both of the other computers. The two Windows 8 computers were purchased together and, as far as I know, were configured the same. It doesn't seem logical that the security software would allow visibility one way but not the other when I've done everything I can to configure the software the same on both computers. ?? I'm certainly at the extent of my average computer skills at this point.
    On the second Windows 8 desktop, can you make sure that the C:>Users folder is shared out through the Sharing tab like in the picture.

    The ipconfig was from the Vista machine Ed.
    Attached Thumbnails Attached Thumbnails sharing tab full permissions.PNG  
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  4. #14


    Posts : 146
    Windows 8.1 Pro x64


    Quote Originally Posted by chev65 View Post
    The first one appears to be missing some tunnel adaptors and the IPv6 protocol is completely missing from the ipconfig which is rather strange.

    Which machine is the first ipconfig from?
    I believe you have to have IPv6 enabled to join a HomeGroup...
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  5. #15


    Posts : 13
    Windows 8


    Responding to message #13 from chev65 - I checked both Windows 8 desktops and both showed the sharing privileges as set out in your example.
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  6. #16


    Posts : 13
    Windows 8


    Responding to message #14 from Wifi Ed - I assume the comment in message #13 from chev65 satisfies your concern that IPv6 has to be enabled to join a HomeGroup. Apparently what you were viewing was the ipconfig from my Vista desktop which I am not trying to link into the HomeGroup. Although as I noted in my first post, the Ethernet status for the two Windows 8 desktops show both the IPv4 and IPv6 turned on, the IPv4 Connectivity shows Internet but the IPv6 Connectivity shows No Internet access. I have no idea what this means and whether this may be causing my problem.
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  7. #17


    I'm thinking that because this one Windows 8 machine can't be accessed from either machine and apparently can't see a Homegroup which was created on another machine in the same network then something is causing this, as the odds of both problems manifesting on the same machine are very slim unless there is a third party program involved. It's acting like Network Discovery isn't enabled or it's not staying turned on which is a problem sometimes but can be fixed.

    This really isn't a typical Windows type problem unless Network Discovery isn't staying on so most likely the problem is caused from the anti virus software.
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  8. #18


    Posts : 13
    Windows 8


    I hear what you're saying but what is confusing me is why the computer that can't be accessed by the other two computers is the one that sees all the individual user folders from all three machines. If it has such full access to all three computers, why can't it see the HomeGroup created by one of them?? (Which works the other way around too - when I create a HomeGroup on it, the other Windows 8 desktop can't see it.)

    I guess I'll have to scrap my anti virus software and go to something else. I know this isn't the proper forum for that but I'd appreciate any recommendations you may have for a good relatively inexpensive anti-virus package.

    Thanks for taking the time to read by lengthy post and giving it so much thought.
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  9. #19


    Quote Originally Posted by Sam3 View Post
    I hear what you're saying but what is confusing me is why the computer that can't be accessed by the other two computers is the one that sees all the individual user folders from all three machines. If it has such full access to all three computers, why can't it see the HomeGroup created by one of them?? (Which works the other way around too - when I create a HomeGroup on it, the other Windows 8 desktop can't see it.)

    I guess I'll have to scrap my anti virus software and go to something else. I know this isn't the proper forum for that but I'd appreciate any recommendations you may have for a good relatively inexpensive anti-virus package.

    Thanks for taking the time to read by lengthy post and giving it so much thought.
    The free anti virus solutions tend to work better and most everyone around this forum uses them, Windows Defender along with MalwareBytes for scanning the system only will take care the bad virus's while they won't cause any problems with the network.

    If you plan on uninstalling the A/V you are running now it's best to use the special tool for the job in order to remove all remnants then run CCleaner to remove the registry entries etc.
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  10. #20


    Posts : 13
    Windows 8


    Thanks for the advice. I'll uninstall my Total Defence AV software and try a free antivirus along with Windows Defender. I've used MalwareBytes Anti-Malware in the past when I got a virus and it neatly did the trick. It's my understanding that I need another AV program as well as the free version of MalwareBytes does not detect malware but is a cleaner to be used after the fact.

    You said I should use the special tool for the job to remove the AV software. Are you referring to something other than Windows Uninstall feature? I've never heard of the CCleaner tool you mentioned but I'll probably run it on all three computers as it seems highly recommended as a registry cleanup tool. Thanks again for your help to date.
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