Windows 8 and 8.1 Forums


Advanced Printer Setup Freezing

  1. #1


    Posts : 2
    Windows 8 Enterprise x64

    Advanced Printer Setup Freezing


    Hi guys,

    I'm trying to discover my Wi-Fi enabled printer (Brother MFC-J425W) by trying to plug in the ip address of the printer manually. I am currently using this online reference - How to install a Standard TCP/IP Printer on Windows 8? - Welcome to TP-LINK - to go through the particular process. When I open up the advanced printer setup window in the hardware & sound category of the control panel, it starts searching for printers and then freezes on that task. I cannot press the next, cancel, or quit ('x') button at the top right of the screen. This is a brand new laptop that I just got in today with some top of the line hardware for its class, and I am currently connected wirelessly to the same network that the printer is on, so there should be no issue as far as I'm aware of on the discovery of the printer.

    Many thanks in advance

      My System SpecsSystem Spec

  2. #2


    Did you try installing the Windows 8 drivers for this printer yet?

    Brother Solutions Center: MFC-J425W: United States
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8 Enterprise x64


    Yep, that seems to have solved the problem but that's because I was able to discover the printer through the Brother Driver wizard and not Windows 8, so that's still weird for me. Eitherway, thanks a bunch that was much appreciate.
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by schmurzen View Post
    Yep, that seems to have solved the problem but that's because I was able to discover the printer through the Brother Driver wizard and not Windows 8, so that's still weird for me. Eitherway, thanks a bunch that was much appreciate.
    I believe the driver allows for Windows 8 to discovery the Printer, either way it's required to install the printer driver software so posting a link for the Windows 8 drivers seemed like the fastest way to fix the problem.

    Feel free to mark as solved.
      My System SpecsSystem Spec

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