Windows 8 and 8.1 Forums


Windows 8 random Wi-Fi disconnects and Limited network acc

  1. #1


    Posts : 2
    Windows 8

    Windows 8 random Wi-Fi disconnects and Limited network acc


    Hey there,

    just bought a Lenovo Y500 a couple of days ago and it came with a pre-installed Windows 8 everything seems working fine but when it comes to Wifi it randomly disconnects alot , sometimes shows limited access and most of the time the signal strength bars keep going up and down

    anyone could help me with this ? i am mainly a gamer and this is extremely frustrating

    thanks and awaiting a reply

      My System SpecsSystem Spec

  2. #2


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    If your other wireless devices work fine from the same location as your laptop then check these solutions..

    lenovo y500 wi-fi serious problem - Lenovo Community

    What they mean by the black and white wires is to remove the wifi cover and you will see a board with two removable wires that are clipped onto the board.
    Please make sure your laptop is unplugged and the battery removed before checking the looseness of the wires.

    I do not recommend resetting your bios to default setting, skip that part.

    Let us know if you have success in resolving this issue..
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8


    thanks for the reply but is there anyway i could solve this without opening up the PC i guess it's kinda risky and could make the guarantee invalid * just assuming*

    so far it's unstable still and goes up and down all the way

    thank you and awaiting a reply
      My System SpecsSystem Spec

  4. #4


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    Does it do this only when its running on batteries or plugged in as well?

    If you get closer to the wifi router is it stable or does it come and go as before?

    After how long does it cut out? after a few minutes or an hour?

    Does it do this while youre browsing or when its left alone?

    Does it only do it when the screen blanks out?
      My System SpecsSystem Spec

  5. #5


    England, Northamptonshire
    Posts : 536
    Windows 8.1 Pro 64-bit ; Windows Server 2012 R2 Standard


    Quote Originally Posted by Tero View Post
    Hey there,

    just bought a Lenovo Y500 a couple of days ago and it came with a pre-installed Windows 8 everything seems working fine but when it comes to Wifi it randomly disconnects alot , sometimes shows limited access and most of the time the signal strength bars keep going up and down

    anyone could help me with this ? i am mainly a gamer and this is extremely frustrating

    thanks and awaiting a reply
    Are you able test your connection on another network? (Possibly a friend or relatives? Or maybe a public hotspot?) Does your connection still drop out?

    Also, are there any other Windows 8 machines on the network? Do any other devices experience the same kind of behavior?

    What is the make/model of your router? You may need to change some settings since Windows 8 has poor compatibility with certain Wireless settings.

    Many Thanks,
    Josh
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by Tero View Post
    Hey there,

    just bought a Lenovo Y500 a couple of days ago and it came with a pre-installed Windows 8 everything seems working fine but when it comes to Wifi it randomly disconnects alot , sometimes shows limited access and most of the time the signal strength bars keep going up and down

    anyone could help me with this ? i am mainly a gamer and this is extremely frustrating

    thanks and awaiting a reply
    From what I've read in the link that Brooklyn posted the latest Intel driver 15.8.0.5 dated May 2013, works to fix this problem.
    Intel PROSet/WLAN Driver 15.8.0.5 for Windows 8 64 bit Free Download

    You also need to configure the router to use the 802.11N Only setting along with WPA-2 security with AES encryption only, not mixed with TKIP which causes endless problems.

    Intel also agrees with these settings.
    Wireless Networking — What are the recommended settings for 802.11n connectivity?

    Removing all preinstalled bloatware is a good place to start, along with removing Norton for the love of Pete.
    Last edited by chev65; 17 Aug 2013 at 11:36.
      My System SpecsSystem Spec

  7. #7


    I had the same problem. The problem only occurred when running on battery.
    I updated the driver (Using the W8 Fix option) and changed the energy settings for the Wifi (Used same energy settings, high, for battery as for connected to grid). This solved my problem.
      My System SpecsSystem Spec

Windows 8 random Wi-Fi disconnects and Limited network acc
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