Windows 8 on both Laptop and Desktop have internet problem

Diablosblizz

New Member
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At first my laptop was having this issue, but I assumed it was because of my school's authentication method to get internet. It was until my desktop starting having issues that I started to think anything of it.

So the issue for both is typically when turning on the computer / coming from sleep the network won't initialize. It just sits there with the ! in front and won't let me connect to the internet. It is only if I restart will it work, and that is only sometimes. The troubleshooter is absolutely useless. I've tried restarting some services thinking that would kick it out of it's issue but with no avail.

Obviously I can't replicate this problem easily but I'll try to update the thread as much as possible. Thanks!
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
So it happened again upon starting my desktop. I got some pictures. It's worth noting that Windows never says my computer is offline when logging in, it just goes right to the Start Screen. I was also playing around trying to manually set an IP address but whenever I tried setting the default gateway it always resorted back to x.x.x.x (nothing in the fields) no matter what I did. I could never get it to stick.

1.png2.png

It is also weird that there was about 3GB of outgoing and 1.5GB incoming when the adapter has only been on for 1 minute and 6 seconds. Upon gaining a connection they reset back to zero.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
Did your service provider assign you to a single dedicated IP address? If not, why are you trying to do that? It won't fix your issue. Most people do not have a dedicated IP address as this usually costs extra (if your ISP even offers that service). So, do you have DHCP enabled? The is my last post for the night so I won't be responding anytime soon but maybe someone else will chime in to help you. Good luck.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
If both your laptop and desktop are having the same issue the common denominator is either the router or the ISP modem so look there first for a possible solution. And please take anything into consideration that might have triggered this issue (ie, changes to the router and check modem logs for firmware updates directly applied by your ISP if applicable).
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
The one thing I've done is restored my router to factory settings, but DHCP is still enabled. I don't think it is an issue with my router, as the same issue is happening on my laptop at my college's network. Exact same thing, always requiring a restart to fix.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
I thought you were using your laptop and desktop through the "same" router. If not, my assumptions and recommendation are obviously not applicable so good luck and hang in there for some additional assistance.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
At first my laptop was having this issue, but I assumed it was because of my school's authentication method to get internet. It was until my desktop starting having issues that I started to think anything of it.

So the issue for both is typically when turning on the computer / coming from sleep the network won't initialize. It just sits there with the ! in front and won't let me connect to the internet. It is only if I restart will it work, and that is only sometimes. The troubleshooter is absolutely useless. I've tried restarting some services thinking that would kick it out of it's issue but with no avail.

Obviously I can't replicate this problem easily but I'll try to update the thread as much as possible. Thanks!

You will want DHCP internally to hand out private IP addresses to your devices. What JustATest was referring to was if your ISP was running DHCP and you won't be able to find that out from your local computers statistics however I doubt that is the issue, especially when it has occurred on different networks :)

Firstly can you ensure that your device is set to not go to sleep upon hibernation as this can cause some issues. To do so please download and open the attached ZIP folder and follow the steps inside

If that does not resolve you problem can you please boot your machine in Safe Mode with Networking and see if the same issue occurs? This will determine if there is a third party application causing this issue. (OPTION THREE ONLY) - http://www.eightforums.com/tutorials/2757-safe-mode-start-windows-8-a.html

Note   Note
Replace all references of 'Safe Mode' with 'Safe Mode with Networking'



Many Thanks,
Josh! :)
 

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My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit ; Windows Server 2012 R2 Standard
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP (CPU 1)
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD Radeon HD 6800 Series (Sapphire/PCPartner)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW + AOC 2243W
    Screen Resolution
    1440x900 + 1920x1080
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA)
    250GB WD iSCSI attached drive
    PSU
    750W PSU
    Case
    Novatech Night
    Keyboard
    Dell Standard PS/2 Keyboard
    Mouse
    R.A.T 7 Gaming Mouse
    Browser
    Google Chrome
    Other Info
    Optiarc DVD RW AD-5260S ATA Device
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