Windows 8 and 8.1 Forums

Cannot ping gateway

  1. #1


    Posts : 3
    Windows 8

    Cannot ping gateway


    Sometimes happens that I cant ping gateway (same address as router(dhcp server)) but I get address from it. Then only restart helps. Shutdown doesn't help.
    I tried ipconfig /release -> ipconfig /renew
    after that I get IP from 10.0.0.1 but I cannot ping it back.
    OS: Windows 8

      My System SpecsSystem Spec

  2. #2


    England, Northamptonshire
    Posts : 536
    Windows 8.1 Pro 64-bit ; Windows Server 2012 R2 Standard


    Can you please follow this tutorial so that we can see what IP address your default gateway is as it can help us in helping you - Network Posting Tips

    Your router will be the default gateway if not then your machine will not have internet connection and only limited access (Local Only).

    Also what is the make/model of your router? Some router models support a feature which blocks ICMP requests (Ping) therefore it could be possible that you are experiencing this. When trying to ping what is the error message?

    Destination Unreachable - This could mean your router is blocking ICMP requests or your personal firewall is.

    Request Timed Out - The specified IP address does not exist/no response was returned. This can be an issue with your default gateway if trying to ping an IP address on the internet or such IP address does not exist on your network

    Josh
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8


    My router is a gateway to internet. So its on same IP adreess. It all happens when im far from router and have bad signal. Then it start do this and when I go near to router it continues with this problem.

    I've got Request Timed Out.

    Code:
    Wireless LAN adapter Wi-Fi:
    
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
       Physical Address. . . . . . . . . : AC-81-12-60-45-03
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::b1a4:7008:7678:d77c%20(Preferred)
       IPv4 Address. . . . . . . . . . . : 10.0.0.103(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Default Gateway . . . . . . . . . : 10.0.0.1
       DHCP Server . . . . . . . . . . . : 10.0.0.1
       DHCPv6 IAID . . . . . . . . . . . : 363626770
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-A4-B4-14-B8-70-F4-1F-F9-87
    
    
       DNS Servers . . . . . . . . . . . : 8.8.8.8
                                           8.8.4.4
       NetBIOS over Tcpip. . . . . . . . : Enabled
    Router is tp-link wr741nd
    it cant be router problem because other devices (with Windows 7 or Android) works fine.
      My System SpecsSystem Spec

  4. #4


    England, Northamptonshire
    Posts : 536
    Windows 8.1 Pro 64-bit ; Windows Server 2012 R2 Standard


    Do you receive this error when pinging other devices on the network (by IP address)? This could be due to an intermittent signal. If so you may have to change your wireless channel.

    As far as I am aware your router does not have any settings that would block ICMP request from its internal switch.

    Josh
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8


    I try change channel to AUTO instead of 9 and switch to windows 8 drivers instead of original Broadcom drivers for Windows 7. I had old drivers because of Eduroam errors on W8
      My System SpecsSystem Spec

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