Windows 8 and 8.1 Forums


Windows store can't connect to internet

  1. #1


    sunrise, fl
    Posts : 23
    windows 8 pro with media center

    Windows store can't connect to internet


    I am having a problem with my windows 8 gaming computer. all the metro apps that are on my pc can't access the internet. mail, store, weather, news, finance and metro IE. desktop IE works fine, as that is how I am posting this. I noticed this happening after I had a ZEROACESS virus infection, and I removed the virus with Hitman pro beta. I also ran sfc /scannow and It found corrupt files, but was unable to repair some of them. please help!

      My System SpecsSystem Spec

  2. #2


    Posts : 1,093
    Windows 8 Pro Windows 8.1 Preview


    I researched the zeroaccess infection and it apparently leaves much damage behind... even after it is completely removed from your PC. With that said, I would strongly recommend selecting one of these two courses of action:

    1-A clean install (recommended)
    2-Take this issue to a malware removal forum where they specialize in virus removal and damage repair

    However, please be aware that you may have to spend days of "back-and-forth" communication (using the second choice) to make your PC whole again. I have also seen these efforts fail many times and the end result was item 1 anyway. Good luck.
      My System SpecsSystem Spec

  3. #3
      My System SpecsSystem Spec

  4. #4


    sunrise, fl
    Posts : 23
    windows 8 pro with media center


    I tried windows apps troubleshooter, did not help. I guess I will wait for windows 8.1 final to come out, and install that on my pc.
      My System SpecsSystem Spec

  5. #5


    Posts : 13
    windows 8 pro


    You should try a software "RegCure". I also had a problem as you have. You can find it on my skydrive https://skydrive.live.com/#cid=5D94B...BD3ACE5F%21105 . Try it and let me know what happens.
      My System SpecsSystem Spec

  6. #6


    sunrise, fl
    Posts : 23
    windows 8 pro with media center


    I already re-installed windows, cuz I tried a different program that messed up my pc even more. but thank you so much for you're Suggestion.
      My System SpecsSystem Spec

Windows store can't connect to internet
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