Windows 8 and 8.1 Forums


Wifi is extremely slow please help!

  1. #31


    Let's try this...a factory reset of your router not your modem. To do this you'll need a paper clip. Look for a tiny hole on the back of your router, insert the paper clip into the hole, push and hold down on the reset button inside the hole with the paper clip until the router turns off, then release and remove paper clip from hole and let the router boot up. Doing this resets the router to factory settings with no protection. You will have to access the web-based page of the router to set up your wireless protection...WEP, WPA, WPA2.

    If you don't reconfigure your wireless network security, it will be open for anyone to access your network...very important to setup your wireless security...

    Resetting the router to factory defaults and changing the router

    Article

      My System SpecsSystem Spec

  2. #32


    Quote Originally Posted by s0uth View Post
    Quote Originally Posted by Brooklyn567 View Post
    Quote Originally Posted by s0uth View Post
    It would probably be a good idea to, but no i haven't. Is there still anyway to do something about this issue wireless though. It would be really bothersome to have to be connected with a wire fully. I also believe this is a wireless issue, because with my other laptop with windows 7, it had fine connection wireless.
    The reason we want you to try direct wire to your router is to determine if the problem is the router/isp or you computer/wifi.

    If one works and not the other then we know where to concentrate our efforts.
    Thanks i understand. And yes this is a wireless problem sadly . I just tested by connecting wire straight to router. The speed instantly was around ~10mbps instead of my avg Less than 1 mbps wireless. Any ideas on how to help please!
    Any ideas on how to help?

    Maybe you should try running the Norton uninstall tool as previously suggested. After that try connecting using a wired connection then go to the Windows Update Center.

    Updating the routers firmware is another good suggestion which you need to try.

    You might also try moving closer to the router to see if the situation improves. 10 meters through a few walls will typically not be a good connection at all, wireless isn't magic.

    Quote Originally Posted by chev65 View Post
    Quote Originally Posted by s0uth View Post
    Quote Originally Posted by chev65 View Post

    Are you sure the model number is C885D because the only models showing at the Toshiba site are for C855D and there is another set of numbers on the end of that which are required in order to see if there are any new drivers for your laptop.

    If this is a new laptop with factory installed bloatware and trial versions of anti virus software you will want to uninstall those completely from your system. This can take considerable time but often times will fix these types of problems.
    Thank you for trying to help! I forgot to put the numbers found. I updated the numbers at the end and it is C855D-S5116. And yes this did come with a trial version antivirus,(Norton 30 days), but also what else should i do? Bloatware? What is considered bloatware that i should delete?
    You should uninstall the Norton A/V using the special tool designed for the job.
    https://support.norton.com/sp/en/us/...home&version=1

    After that you should use a wired connection to update your system via the Windows Update Center. I say this because your wireless is not presently up to the task.

    According to the Toshiba support site there are no updated drivers available for you model number so the Windows Update Center is your best bet to update your system.

    You didn't mention which router you were using but updating the firmware on the router is another possible fix for this problem.
    Last edited by chev65; 11 Jul 2013 at 12:12.
      My System SpecsSystem Spec

  3. #33


    Posts : 20
    Windows 8


    Thank you all for the good answers. Although i'm not too sure how i am going to end up fixing this issue, it seems manageable. I just wish there was something that was easy to do. But sadly, it seems a bit more complicated than that. Thanks again!
      My System SpecsSystem Spec

  4. #34


    Posts : 467
    Windows 8 Pro


    There really is only 2 possible solutions to your problem.

    1. Your routers wifi settings need to be checked and tweaked , perhaps a reset to defaults and re-enter them , can be a long job and confusing if you aren't savvy with what they all do.

    2. The Windows 8 drivers you are currently using for your wifi in your laptop aren't fully compatible/have some issues with windows 8 or need updating from the manufacturers website , this could be the easiest solution.

    There really is not a lot else you can try.

      My System SpecsSystem Spec

  5. #35


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    This is marked as solved, is it fixed or did you give up?




    Please download SPECCY, just click on my signature below, it will take you to the download page,
    execute speccy and under the file tab click save snapshot. Please zip or rar the file and attach it to your post.
    Speccy is a comprehensive report of your system and hardware.
    Last edited by Brooklyn567; 12 Jul 2013 at 21:03. Reason: (((Additional)))
      My System SpecsSystem Spec

  6. #36


    Posts : 20
    Windows 8


    Quote Originally Posted by Brooklyn567 View Post
    This is marked as solved, is it fixed or did you give up?
    I pretty much gave up, i'm not even sure what to do, sometimes its at a nice ~5mbps (Which is still lower than when it is wired), but currently atm its .1 mbps download speed... It seems its just a very unstable connection sadly, and i am not sure how to fix it.

    Also just ran 2 more tests... 2nd one.. .54mbps downloads
    3rd one... .42 mbps download speed..
    But thank you for all your attempts to help.

    Also one final question, would it be possible that my router isn't compatible with windows 8, or that my wireless adapter that came with the computer isn't compatible with the router? The router is a few years old. :/
      My System SpecsSystem Spec

  7. #37


    Posts : 20
    Windows 8


    Quote Originally Posted by Wullail View Post
    There really is only 2 possible solutions to your problem.

    1. Your routers wifi settings need to be checked and tweaked , perhaps a reset to defaults and re-enter them , can be a long job and confusing if you aren't savvy with what they all do.

    2. The Windows 8 drivers you are currently using for your wifi in your laptop aren't fully compatible/have some issues with windows 8 or need updating from the manufacturers website , this could be the easiest solution.

    There really is not a lot else you can try.

    For option one i don't know what i'm doing sadly :L
    Option 2, i have already checked the manufactuer's website, (toshiba) it says there are no new drivers to update.. so i am really confused on what to do :/
      My System SpecsSystem Spec

  8. #38


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    Perhaps the wireless part of your router is going bad.

    This is an issue you should resolve sooner rather than later in case the problem is your wifi in your laptop.

    Can you go to a friends house who has wifi and test your laptop there?

    Your issue is very peculiar, your issues are normally resolved with either resetting your modem/router or uninstalling your network drivers. But you have done both and the problem still persists..

    Is your modem or router free standing or are they stacked passing heat from one device to the other? If theyre stacked, unstack them and let them breathe.

    If your laptop works fine at a friends house then you should replace your router. You can get one for around $30.00 some cost more and some are less. $30.00 is a decent price. If you want to rule out your laptops WIFI, you can get a USB wifi adapter for $10-$20 depending on the speed you want 150mbs or 300mbs. You can usually return these devices if it turns out not to be the problem.

    Call your ISP and have them check your modem, they can do this over the network while youre on the phone..

    I understand this is taking alot longer than you expected, but as I said this is not your average situation. You may have multiple problems and theyre taking their turn messing up the connection.

    We are more than happy to stick with you here and help you get things going again. If you just want to take a bvreak for now, thats fine, just post back when youre ready to tackle it again..
      My System SpecsSystem Spec

  9. #39


    Posts : 1
    Win8


    I had this exact issue. It sounds like we have the same laptop, including NIC. Anyway, what worked for me is rolling back my driver to the previous version (date 6/11/12, I believe). That took me from 3.5 Mb/sec to 20. Hope this helps.
      My System SpecsSystem Spec

Page 4 of 4 FirstFirst ... 234
Wifi is extremely slow please help!
Related Threads
Toshiba laptop, i3, 6gb mem, Win 8.1 x64 OEM Hello all, my boot up time is extremely long like 5 min. Problem started when I manually retrieved a DVD from laptop. I tried a bunch of things to rebuild boot file to no avail. Tried: SFC scan- no integrity problems. Tried to rebuild in command...
Windows 8 Extremely Slow in General Support
My windows 8 computer is extremely slow and hangs often. It is nearly impossible to run simple programs such as file explorer or task manager. I almost always have to hard power off. I need help, thanks.
Right click extremely slow! in General Support
I have this problem since windows 8 (I now have 8.1). Whenever I right click on anything; it takes about half a minute to bring up the menu. This is frustrating to say the least. Anyone experiencing the same problem?
Extractions extremely slow for some reason! in Performance & Maintenance
I usually keep my game setups in rar formats and that saves me a lot of space over all and just recently (couple of weeks ago i think) i extracted an 8gig file within a few minutes without any problems but now i just tried to extract 4 files of 4,588,544 KB each and it says 3H:28 mins. This is a...
Solved WiFi extremely slow in Network & Sharing
I'm on a Toshiba Satellite C870-1HN; WiFi adapter: Realtek RTL8723AE Wireless LAN 802.11n PCI-E network interface; OS: Windows 8.1 Home; Brand new laptop. 95% of the time I cannot do anything on the network: I can't browse the internet, I can't transfer files between this laptop and another...
Extremely slow download speed. in Network & Sharing
Ever since I upgraded to Windows 8 my download speed has been drastically slow. The difference is with most people is that my connectivity is fine, the bars are all highlighted in the icon. I can easily jump from one page to another w/o any connection issues. It's just when I download files - no...
Extremely slow startup in Performance & Maintenance
I installed Windows 8 RTM as an upgrade to Win 7 64 ultimate. All went smoothly other than getting a couple of existing programs to play nice. Now, windows loads up to the start very quickly and then slows to a dead crawl while it loads a couple of apps I put in startup - I mean about two...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook