Windows 8 and 8.1 Forums


disconnection problem

  1. #1

    disconnection problem


    hi everyone

    I am having a problem with my network wireless connector, my computer keeps disconnecting and I have to
    reconnect. how can I stop this from happening.


    regards Calmat

      My System SpecsSystem Spec

  2. #2


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    Do you have a decent signal to the router?

    More than 2 bars?

    Is this a laptop?

    Does it disconnect only when youre not using it or when the computer goes to sleep?
      My System SpecsSystem Spec

  3. #3


    hi Brooklyn

    yes I have a good signal (4 bars)

    yes it is a laptop.

    it disconnects intermittently, it disconnected a couple of minutes ago.

    regards calmat
      My System SpecsSystem Spec

  4. #4


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    Is your computer the only device losing connection?

    Can you direct wire to it to see if it also does it when wired?

    Have you reset your modem/router since your problem began? (turning it off, then back on)
      My System SpecsSystem Spec

  5. #5


    hi Brooklyn

    yes it is the only computer losing connection

    yes I can connect Ethernet cable

    no modem has not been reset


    calmat
      My System SpecsSystem Spec

  6. #6


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    Give this a shot...

    go to your device manager

    find your wireless network adapter

    uninstall the wireless network adapter

    on top click action

    then click scan for hardware changes

    you will have to re-enter your network password when you reconnect, see if it stays stable now..
      My System SpecsSystem Spec

  7. #7


    hi Brooklyn
    sorry I have not replied, just returned from holiday, thanks for all of your help, I will try what you have suggested.


    regards calmat
      My System SpecsSystem Spec

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