Windows 8 and 8.1 Forums

Can't Join Homegroup

  1. #1


    Posts : 59
    Win 8.1 Pro X64

    Can't Join Homegroup


    I have a new laptop and have been unable to join my HomeGroup.

    My network:
    Desktop running Win 8 Pro (wired net connection)
    Desktop running Win XP Home (wired net connection)
    second Desktop running Win XP Home (wifi network connection)
    I have just added a Win 8 basic laptop (wifi network connection)

    There is a HomeGroup set up on the Win 8 Pro system.

    The network for the Win 8 Pro & Win XP systems all work perfectly.

    However, I can't get networking to work between the Win 8 Pro and the Win 8 Laptop.
    The network between the Laptop and Win XP machines works perfectly.

    I followed the instructions in the thread:
    Homegroup - Join in Windows 8

    When I attempt to join the HomeGroup from the laptop, I get an unhelpful error message:
    -When setting it up from the Settings menu, I get "Windows can't set up a homegroup on this computer"
    -When I attempt to join from the Control Panel, I get "Homegroup encountered an error"

    I ran the Homegroup troubleshooter on both machines with no success.

    HELP! What else can I do?

      My System SpecsSystem Spec

  2. #2


    This problem comes up pretty often but it's usually easy to fix just by removing all files in the Peer Networking folder. In your case this would be your Windows 8 Pro machine but also check the Windows 8 laptop.

    The link below describes the process in more detail and shows a picture of the PeerNetworking folder. You must also go into folder options and click the "show hidden file and folders" so you can see the AppData folder.

    Homegroup Not Working - Windows 7 Help Forums
    Last edited by chev65; 04 Jun 2013 at 10:08.
      My System SpecsSystem Spec

  3. #3


    Posts : 59
    Win 8.1 Pro X64


    Thank-you for a very fast response Chev65,

    I deleted all the files in the Peer Networking folders of both computers. (I had to reboot the Win 8 Pro machine before one of the files could be deleted because Win told me it was in use). Then, I rebooted both computers and tried to join the homegroup again. This time the laptop gave me the message "Windows no longer detects a homegroup on this network" even though the laptop tol me that there was a homegroup on the Win 8 Pro machine.

    I didn't stop the HomeGroupProvider service. The thread that suggests this relates to leaving a homegroup not joining one so I didn't think that I should do that. In addition, the thread that I originally looked at indicated that it needed to be running.

    Am I right? What else do I need to do?
      My System SpecsSystem Spec

  4. #4


    Posts : 59
    Win 8.1 Pro X64

    Additional Info


    Here is some additional info....

    When I look at File Manager, I can see the Win 8 machine from the Win 8 Pro & vice versa. However, when I try to access the computer, I get the message: "Windows cannot access \\LAPTOP". If I click on "Diagnose", Win doesn't find any problems. If I expand the window, it reports Error Code 0X80070035.

    The same thing happens when I try to access the Win 8 Pro machine from the laptop.
      My System SpecsSystem Spec

  5. #5


    First be sure and go to the Network and Sharing Center, then go to the Advanced Sharing Settings, make sure that Network Discovery and File and Printer Sharing are turned on for both machines.

    It's also required that you must leave the Homegroup from the Windows 8 Pro machine, then create a new Homegroup on the laptop then join that Homegroup from the Windows 8 Pro machine.

    All the services that relate to the Homegroup should be started and set to Automatic, and delayed start usually works best.

    Homegroup - Leave in Windows 8

    Homegroup - Create in Windows 8

    Homegroup - Join in Windows 8
      My System SpecsSystem Spec

  6. #6


    Posts : 59
    Win 8.1 Pro X64


    Thanks again Chev65,

    A question before I follow your instructions.....

    When networking between the Win 8 Pro machine and the XP machines was set it, it was a very difficult process. Ultimately, I called MS tech support and it took a total of 3 hours on line with a Level I and then a Level II tech to get it set up. If I leave the homegroup on the Win 8 Pro machine, will it negatively impact the Win 8 Pro-XP network?

    Out of curiosity, why would it be necessary to leave the Pro HomeGroup, establish one on the laptop, then join from the Pro? It seems like I would be doing the same thing that I have been doing but in reverse. - Just curious - I like to understand why I'm doing things so that I can learn for the future.
      My System SpecsSystem Spec

  7. #7


    Quote Originally Posted by dsscottage View Post
    Thanks again Chev65,

    A question before I follow your instructions.....

    When networking between the Win 8 Pro machine and the XP machines was set it, it was a very difficult process. Ultimately, I called MS tech support and it took a total of 3 hours on line with a Level I and then a Level II tech to get it set up. If I leave the homegroup on the Win 8 Pro machine, will it negatively impact the Win 8 Pro-XP network?

    Out of curiosity, why would it be necessary to leave the Pro HomeGroup, establish one on the laptop, then join from the Pro? It seems like I would be doing the same thing that I have been doing but in reverse. - Just curious - I like to understand why I'm doing things so that I can learn for the future.
    This won't effect the XP machine because it's connection is through the Workgroup rather than the Homegroup.

    You can share Library folders with the XP machine by using the Homegroup sharing options of "Share With" specific people> choose "Everyone" will share the Library folders with the XP machine.

    When the Homegroup gets messed up leaving the Homegroup is one of the criteria involved to fix the problem.

    The reason for setting up the new Homegroup on the wireless machine is just to address a problem that Windows seems to have with wireless machines connection to a Homegroup. For some reason it works best if you create the new Homegroup on the wireless machine then Join from the wired machines. Deleting those files at PeerNetworking should fix the can't join problem.
      My System SpecsSystem Spec

  8. #8


    Posts : 59
    Win 8.1 Pro X64


    I left the HomeGroup on the Desktop Win 8 Pro machine and created the HomeGroup on the Win 8 Laptop.

    All the services listed in the following thread are running:
    Homegroup - Join in Windows 8

    All of the files in the following folder on both computers are deleted:
    C:\windows\serviceProfiles\LocalService\AppData\Roaming\PeerNetworking

    When I try to join the HomeGroup from the Win 8 Pro machine, the "Personalize" page indicates that a HomeGroup was detected on the laptop. However, when I attempt to join the HomeGroup, I get the following message "Windows no longer detects a HomeGroup on this network"

    What am I doing wrong??????
    Last edited by dsscottage; 05 Jun 2013 at 22:02.
      My System SpecsSystem Spec

  9. #9


    Posts : 59
    Win 8.1 Pro X64


    I've attempted a couple of things....

    Based on the comment that Win 8 sometimes has trouble joining a HomeGroup from a wireless connection, I connected the laptop to a wired connection. - Still the same problem!

    Just in case, I disabled the firewalls on both Win 8 machines and tried to join the HomeGroup again. - Still the same problem!

    With the firewalls disabled and a wired laptop connection, I attempted to join the HomeGroup from both the laptop and desktop. - Still the same problem!

    One other odd item....
    When I attempt to join a HomeGroup, the code from the opposite computer is already pre-entered. This seems odd since this is supposed to be a security feature to prevent unauthorized people from joining a HomeGroup.
    Last edited by dsscottage; 06 Jun 2013 at 10:58.
      My System SpecsSystem Spec

  10. #10


    Quote Originally Posted by dsscottage View Post
    I've attempted a couple of things....

    Based on the comment that Win 8 sometimes has trouble joining a HomeGroup from a wireless connection, I connected the laptop to a wired connection. - Still the same problem!

    Just in case, I disabled the firewalls on both Win 8 machines and tried to join the HomeGroup again. - Still the same problem!

    With the firewalls disabled and a wired laptop connection, I attempted to join the HomeGroup from both the laptop and desktop. - Still the same problem!

    One other odd item....
    When I attempt to join a HomeGroup, the code from the opposite computer is already pre-entered. This seems odd since this is supposed to be a security feature to prevent unauthorized people from joining a HomeGroup.
    If the Homegroup password is showing up then most likely the Homegroup was still active and you need to leave the Homegroup from both machines. I've never heard of the password being entered by itself before that is very strange.

    Any type of third party anti virus software can also create problems here.
      My System SpecsSystem Spec

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