Windows 8 and 8.1 Forums

Can't Join Homegroup

  1. #11


    Posts : 59
    Win 8.1 Pro X64


    Quote Originally Posted by chev65 View Post
    If the Homegroup password is showing up then most likely the Homegroup was still active and you need to leave the Homegroup from both machines. I've never heard of the password being entered by itself before that is very strange.

    Any type of third party anti virus software can also create problems here.
    Each time I re-attempted to set up networking, I left the HomeGroup, deleted the files in the PeerNetworking folders on both machines, rebooted both machines, checked to make sure that the necessary services were running on both machines, then set up a HomeGroup on one of the machines, then tried to join it from the other machine. It allowed me to set up a new HomeGroup and gave me a different code. I assumed that this would have been new clean HomeGroup. Right? ....or is there something else that I needed to do?

    I'm not running a third party virus program. I'm using the Windows firewall and the native Windows Defender on both machines. Both machines came with a trial version of McAfee but I removed both of them using the downloaded McAfee removal tool.

    Anything else I need to do?

      My System SpecsSystem Spec

  2. #12


    Posts : 59
    Win 8.1 Pro X64


    I have still been fiddling around trying to get the HomeGroup working.

    If I can't get the HomeGroup working, I rationalized that I should be able to set up networking using the same process that Win XP uses, i.e. joining the Workgroup. I searched and found the following thread:
    Join or create a workgroup - Microsoft Windows Help

    I followed the instructions but both the Win 8 desktop and laptop were already a member of the same Workgroup.
    When I look in File Explorer, I can see the name of the opposite computer under the "Network" heading. However, when I click on it, I get the following error message: "Windows cannot access\\ASUS" (ASUS is the name of the other computer).

    Are the Workgroup and HomeGroup problems related or is there something else that I need to do to enable Workgroup sharing.
      My System SpecsSystem Spec

  3. #13


    I'd say that as long as McAfee is involved then most likely nothing is going to work, that is the worst A/V in the world from my experience. How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)

    Have you gone into the Network and Sharing Center then to the Advanced sharing settings, make sure that network discovery and file and printer sharing are turned on and allow windows to manage Homegroup connections needs to be on. These settings are required for any type of network sharing.

    If you can post a screen shot of the ipconfig/all from these machines it might help me to narrow down the problem.
      My System SpecsSystem Spec

  4. #14


    Posts : 59
    Win 8.1 Pro X64


    Thanks again Chev65,

    Yes I understand the McAfee issues. I previously removed it from both computers using the method that you mentioned.

    Here are screen shots of the ipconfig/all from both computers.

    The desktop (Win 8 Pro) Host name is ASUS
    The laptop (Win 8) Host name is LAPTOP (It's in 2 pieces since the listing was too long for one screen shot).

    I should also add...
    Both Win 8 computers can successfully access the internet, the XP computers on the network as well as the media server.
    Attached Thumbnails Attached Thumbnails Ipconfog_desktop2.jpg   laptop_ipconfiga1.jpg   laptop_ipconfigb.jpg  
    Last edited by dsscottage; 09 Jun 2013 at 09:06. Reason: More info
      My System SpecsSystem Spec

  5. #15


    No real problems showing up in the ipconfig's.

    It appears as if you aren't using DHCP in the first screen shot so you might try going back to DHCP there but I'm seeing no reason why those machines can't see each other here.

    There is no reason to block out the DNS servers, it's the WAN IP that would give you away but that doesn't show up here.
      My System SpecsSystem Spec

  6. #16


    Posts : 59
    Win 8.1 Pro X64


    I'm still looking at other possibilities.

    I looked at the properties of the User on both computers. On the security tab on the desktop, it shows 4 "Unknown Accounts" that have no permissions. On the laptop, there are 2 Unknown Accounts with no permissions. I'll attach a screen shot of the window that shows the Unknown Accounts.

    Is it possible that these accounts are causing the problem?
    Is it safe to delete them?
    Attached Thumbnails Attached Thumbnails Properties1.jpg  
      My System SpecsSystem Spec

  7. #17


    MD
    Posts : 865
    Windows 10 Pro x 64

    ethernet


    Quote Originally Posted by dsscottage View Post
    I've attempted a couple of things....

    Based on the comment that Win 8 sometimes has trouble joining a HomeGroup from a wireless connection, I connected the laptop to a wired connection. - Still the same problem!

    Just in case, I disabled the firewalls on both Win 8 machines and tried to join the HomeGroup again. - Still the same problem!

    With the firewalls disabled and a wired laptop connection, I attempted to join the HomeGroup from both the laptop and desktop. - Still the same problem!

    One other odd item....
    When I attempt to join a HomeGroup, the code from the opposite computer is already pre-entered. This seems odd since this is supposed to be a security feature to prevent unauthorized people from joining a HomeGroup.
    >>Assuming the desktop is already involved with the router, did you try to connect the laptop to the router with an Ethernet cable just to get started. Once the homegroup is established and running, you can remove the Ethernet cable and continue to run the homegroup..
      My System SpecsSystem Spec

  8. #18


    Posts : 59
    Win 8.1 Pro X64


    Quote Originally Posted by Peter2 View Post

    >>Assuming the desktop is already involved with the router, did you try to connect the laptop to the router with an Ethernet cable just to get started. Once the homegroup is established and running, you can remove the Ethernet cable and continue to run the homegroup..
    Yes. I did connect the laptop with an Ethernet cable and got the same results.
      My System SpecsSystem Spec

  9. #19


    MD
    Posts : 865
    Windows 10 Pro x 64


    I'm sorry that did not help.
    I can call Belkin for life for free; can you get any information from your router company?
      My System SpecsSystem Spec

  10. #20


    Quote Originally Posted by dsscottage View Post
    I'm still looking at other possibilities.

    I looked at the properties of the User on both computers. On the security tab on the desktop, it shows 4 "Unknown Accounts" that have no permissions. On the laptop, there are 2 Unknown Accounts with no permissions. I'll attach a screen shot of the window that shows the Unknown Accounts.

    Is it possible that these accounts are causing the problem?
    Is it safe to delete them?
    Those extra entries is what you end up with when you create a Homegroup, I have them also.

    The important thing is that the default security settings are still set as default, you should see System with full control, User name with full control showing email of User, then it should say Home user then your user name but with no check marks, then Admin User name with full control.
      My System SpecsSystem Spec

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