Windows 8 and 8.1 Forums

Lost LAN mac adress

  1. #1


    Posts : 32
    Windows 8.1 PRO

    Lost LAN mac adress


    Hi to all, I have HP Pavillion DV6-2120EM notebook and I have some problems. My lan mac is all 00:00... if enibody had that problem and how is solve this ?

    I try to reinstall windows and that not help lan mac is still 00:00:00:00:00:00

      My System SpecsSystem Spec

  2. #2


    Spain
    Posts : 39
    Windows 8 Professional x64


    Hey Herbrico,

    Have you manually tried to change your MAC address? And it's only logical that after you reinstall Windows the MAC doesn't changed, as it's "burned into" the Network Card. Also, have you tried resetting your network card to factory defaults?

    -Julian
      My System SpecsSystem Spec

  3. #3


    Posts : 32
    Windows 8.1 PRO


    I not try to change mac manually, I try to reset also, but mac is steel 00
      My System SpecsSystem Spec

  4. #4


    Spain
    Posts : 39
    Windows 8 Professional x64


    I think I've got a fix for you, can you run a quick ipconfig /all in an elevated command prompt and post a screenshots of the output here?

    -Julian
    Microsoft Student Partner
      My System SpecsSystem Spec

  5. #5


    Posts : 32
    Windows 8.1 PRO


    Hi Julian, i gona do that on 05.06.13 , now i work on field.
      My System SpecsSystem Spec

  6. #6


    Spain
    Posts : 39
    Windows 8 Professional x64


    Quote Originally Posted by herbrico View Post
    Hi Julian, i gona do that on 05.06.13 , now i work on field.
    Sure thing, take your time!
      My System SpecsSystem Spec

  7. #7


    Posts : 32
    Windows 8.1 PRO


    Click image for larger version

    Here is screenshot
      My System SpecsSystem Spec

  8. #8


    Spain
    Posts : 39
    Windows 8 Professional x64


    Can you show me the screenshot of the whole output, please?
      My System SpecsSystem Spec

  9. #9


    Posts : 32
    Windows 8.1 PRO


    Click image for larger version

    Here is whole output
      My System SpecsSystem Spec

Lost LAN mac adress
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