Hi guys,
I have a new desktop PC, cyber power battalion 502 running windows 8. When I boot this machine up internet access stops to all my other devices including laptops, tablets and phones.
If I reset the router then all devices get good internet connection including the win 8 PC.
I have a BT home hub 3 router.
At first the new PC had a wireless USB dongle, so I replaced that with a different one but the problem persists
Next I wired the win 8 pc to the router with an Ethernet cable but still the same problem occurs.
Now I swapped the router to a net gear and we still have the same problem
I think I have isolated the problem down to the new pc itself unless there is a strange problem with the BT line. BT suggested a problem with the power supply on the PC but it doesn't make sense, like most advice from BT!!
Any ideas would be greatly appreciated
Thanks
I have a new desktop PC, cyber power battalion 502 running windows 8. When I boot this machine up internet access stops to all my other devices including laptops, tablets and phones.
If I reset the router then all devices get good internet connection including the win 8 PC.
I have a BT home hub 3 router.
At first the new PC had a wireless USB dongle, so I replaced that with a different one but the problem persists
Next I wired the win 8 pc to the router with an Ethernet cable but still the same problem occurs.
Now I swapped the router to a net gear and we still have the same problem
I think I have isolated the problem down to the new pc itself unless there is a strange problem with the BT line. BT suggested a problem with the power supply on the PC but it doesn't make sense, like most advice from BT!!
Any ideas would be greatly appreciated
Thanks
My Computer
System One
-
- OS
- windows 8