Windows 8 and 8.1 Forums

Wifi issues help!

  1. #1


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free

    Wifi issues help!


    I have been having problems with my wifi network, it cuts in and out all the time. I have to constantly use the troubleshooter to fix it. Here is the screen shot attachment I took for you.
    Attached Thumbnails Attached Thumbnails Capture.PNG  

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  2. #2


    hi there stranger, sorry to hear your having probs. The detailed info link at the bottom of the page may shed some light on the problem. More than likely its a signal/channel issue. Placement of the adapter and router should be as high as possible and away from walls and shelves and windows, solid objects and metal frames can be contributors. A free program like inssider or xirrus wifi inspector will show you what channel all your neighbors are using, you want your router on one that is least used by neighbors. Microwaves and cordless phone bases shouldn't be close to adapter or router either.
      My System SpecsSystem Spec

  3. #3


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    I am at a friends house right now. So if I download one of those softwares it will tell me how to fix the issue?
      My System SpecsSystem Spec

  4. #4


    If the issue is interference, the solution is changing the channel in the router wifi settings. The program will show you what channels are most used by your neighbors, you change to a diff channel, hopefully it stops dropping out.
    Last edited by DMHolt57; 03 May 2013 at 18:10.
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  5. #5


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    Okay I downloaded it and it showed me what channel how do I change that on my windows 8 laptop?
      My System SpecsSystem Spec

  6. #6


    You change the channel via your routers web-based page....that's dependent on brand of router. Here is basic info on how to do this.

    How to Access Wireless Router Settings | eHow.com
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  7. #7


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    Well it is not my router it is my friends so not sure I should be changing her channels.
      My System SpecsSystem Spec

  8. #8


    so,...are you telling us this router is not in your home? How far are you from the router, and what is the signal strength?
      My System SpecsSystem Spec

  9. #9


    Posts : 84
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free


    No this is not my router I am visiting a friend. I am in the next room to the room with the router.
      My System SpecsSystem Spec

  10. #10


    have you checked at the laptop makers site for the most up to date driver for your adapter? Not a lot you can do if it isn't your router to adjust.
      My System SpecsSystem Spec

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