Windows 8 and 8.1 Forums


Random network disconnect to wireless network printer

  1. #1


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit

    Random network disconnect to wireless network printer


    This morning I installed an optional update from Windows Update. It was Ralink Technology WLAN 802.11 wireless LAN card.

    Since then, when I try to print to my wireless network printer, the network would disconnect then come back on after a while. The update shows up in Update History as successfully installed but not in the installed updates. System restore is of no help here. The network configuration page shows normal. The web does not appear to be affected. I made a new network connection for the printer but it did not help.

    Is there a way to reverse this update or should I uninstall the 802.11 LAN card and let windows re-install anew.

    The printer is a HP Officejet Pro 8600e

      My System SpecsSystem Spec

  2. #2


    Posts : 122
    Windows 8 64bit Pro


    You can go into device manager -right click the network card and roll back the driver - then search for this in windows search - "change device installation settings" and select never let windows install driver updates - also hide the driver in windows update - that should do it - if it still installs u can turn off a setting in maintenance - from memory.
      My System SpecsSystem Spec

  3. #3


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    No cigar, even tried to change my IPv4 setting to manual to keep sync with the printer., HP and my ISP no help either.
      My System SpecsSystem Spec

  4. #4


    Posts : 122
    Windows 8 64bit Pro


    Have you done a system restore?(THAT SHOULD WORK)- It may have been one of the other updates you can get more info on each update by following the more information link in windows update - firstly the system restore - check to see if problem is fixed - then scrutinize each update before installing.
    You could try an updated driver for the hp printer also HP Support & Drivers | United States.
    Try the following link for network card driver - go to the Ralink Technology website - support /drivers etc (Please note that the Ralink website has been merged with MediaTek website since January 7th, 2013)
    MediaTek - Downloads Windows
      My System SpecsSystem Spec

  5. #5


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    I already tried system restore, updated the drivers, uninstalled the printer and reinstalled it using the latest software from HP. A USB connection works fine but not the wireless. Have reconfigured the network also. Strange indeed!
      My System SpecsSystem Spec

  6. #6


    Posts : 122
    Windows 8 64bit Pro


    You can uninstall the card driver in device manager and select remove the current driver from the pc permanently - reboot the PC - it will then have an unknown device with a yellow asterisk next to it in device manager - you will need to download a suitable driver prior to this from the manufactures website or use the driver that came with the card and install it in compatibility mode with the OS its written for:

    Compatibility mode :To install a driver/program in compatibility mode - right click the setup.exe file - click properties - click compatibility - check run in compatibility with vista/xp/w7 - check run as administrator - leave the rest blank. Start setup.exe and install.

    This may not work either so you might have to reset the pc - there are tutorials at this site for that - skip the refresh option as it may not work - resetting will, and you will have to make sure the driver doesn't get installed again.
      My System SpecsSystem Spec

Random network disconnect to wireless network printer
Related Threads
Hi! those problem were discussed here, but separately, and none of the solutions were not helpful. I am posting this again since I think those two problems are connected. So when I start computer (I will call it comp #1) my network drive is offline just as network printer. Mapped network drive...
Windows detects my Ricoh AC104 on a wireless network but insists it's an HP 5Si MX and installs that driver. When it adds the printer, it loads the driver automatically and without choice or prompt. Perhaps the misidentification has something to do with the printer driver in between (Hawking...
Hello, Surely SOMEONE out there knows how to fix my dilemma. If I have not provided enough information. Please tell me what you need to know. I really need a solution for this. Stopping the share at the Windows 7 machine disrupts other computers. So, that is not really a solution. ... Windows...
How to Connect To or Disconnect from a Wireless Network in Windows 8 and 8.1 If you have a laptop or a PC with a wireless network adapter, you can see a list of available wireless networks in your area, and then connect to one of those networks. The wireless networks will only appear if your...
After disconnecting from SecurityTunnel VPN, 'Unidentified network still appears even after closing it. Screenshots: Screenshot by Lightshot Screenshot by Lightshot Does anyone know a fix, for it to not appear when disconnecting from vpn
Hello, I have a Tablet PC with Windows 8 Release Preview installed. The Tablet PC is equipped with a x86 Intel Atom Z670 processor and the Marvell 88w8787 Wifi/Bluetooth chip. (Also ref. as AZUREWAVE_AW-NM387 WiFi/Bluetooth) Previously, Windows 7 installed with wifi connection was working...
My wireless card in my Compaq Presario works fine and Windows 8 detects it and said it was compatible. For some strange reason though it's not working in Windows 8. It hasn't detected my wireless network. Currently I am connecting using a cable. The card is Qualcomm Atheros AR5007 802.11b/g WIFI...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook