Windows 8 and 8.1 Forums


Wifi connects to other networks but not my home network

  1. #1


    Posts : 10
    windows 8

    Wifi connects to other networks but not my home network


    Hello,

    My laptop is few months old HP Pavilion g6 OS: Windows 8 uses a ralink rt5390r 802.11bgn wifi adapter.

    The wifi was working just fine suddenly it stopped. It detects my home network but every time it tries to connect ends up "unable to connect to this network".
    It connects to my friends wifi but not mine. And it connects with cable.

    There is a red cross on the wifi network but it's green not GREY.
    It is not a modem problem because the other PC connects just fine.
    When I'm on wifi, cmd ipconfig gives me disconnected media for all the network cards on the laptop. Command netsh shows failure and access denied.

    What I have tried to do for the past week :

    I upgraded the adapter/ driver. My windows is fully updated.
    I re-installed the network card.
    I tried a USB wifi.
    I uninstalled the private server.
    I uninstalled my Norton because I thought it was blocking the connection I also deactivated the windows fire wall.
    I changed the SSID and PSW ... nothing worked.
    and of course I tried restarting, resetting, rebooting, deactivating and activating, disabling and enabling every single thing but nothing works.


    it's almost a week and I searched in many forums for a solution but it is not the same problem.
    Can you help me please ! It is driving me crazy !
    Last edited by WAYMA; 27 Feb 2013 at 16:57.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Probably won't help, but what does Control Panel > Network and Sharing Center show for your connection? And, when there, go to Change adapter settings. Once there, right click on whatever adapter icons are shown, and run Diagnose. For the heck of it, you could try Ethernet both through the router and directly to your modem. Does you computer have a manual external switch for turning wifi on and off?

    And, try using WPA2 if not already doing so. Is Norton completely uninstalled to the point where Windows Defender is working?
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    windows 8


    Network and sharing center doesn't show anything (no connections) when I'm on wifi.
    I ran the diagnose multiple times every time it shows something different last time it was "cannot connect to masked network".

    Sorry I get confused between router and modem all the time. I'm using a modem NO router is involved. I should correct it.
    I'm already using a cable between my modem and my PC so I can connect.
    Yes it has a manual external switcher (fn+f12).
    I didn't think of using WPA2.
    I uninstalled Norton then I used Norton Removal Tool toremove it completely.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Did Ethernet work through your modem?
    Not sure that WPA2 will help, but you could try. Are you setup as a home network? Try that too if not already done and along with WPA2.

    None of this would seem to explain why your network suddenly stopped working.

    Have you tried connecting wirelessly elsewhere? Starbucks? or wherever?
      My System SpecsSystem Spec

  5. #5


    Posts : 959
    Windows 8.1, 10


    Quote Originally Posted by WAYMA View Post
    It is not a modem problem because the other PC connects just fine.
    Just to double-check... is the other PC connecting over WiFi (rather than on a wire)? Which Operating System is on the other PC?
      My System SpecsSystem Spec

  6. #6


    Posts : 10
    windows 8


    Yes it was setup as domestic network.
    By elsewhere you mean Somewhere public. No I didn't but I tried at my friend's house and it worked immediately.

    The other pc is an HP pavilion dv6. OS : Windows 7. and yes it's always on wifi.
      My System SpecsSystem Spec

  7. #7


    If your are using just a modem, a straight up modem does not have any wi-fi capabilities at all. Only a modem with a router built in from your ISP such as a DSL service. They use a modem/router combo. If they do use just a modem then you'll need a wireless router to make the connection. I'm guessing you do have a modem/router combo. What is the make and model of your modem and what ISP service are you using?
      My System SpecsSystem Spec

  8. #8


    Posts : 10
    windows 8


    Excuse me for my mistake I'm a beginner at this.
    Plus my OS is in french so I'm kind of trying my best in here

    As far as my ISP is concerned. I don't think that's the problem because like I said the other PC works just fine.
    Last edited by WAYMA; 27 Feb 2013 at 19:49.
      My System SpecsSystem Spec

  9. #9


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Quote Originally Posted by WAYMA View Post
    Yes it was setup as domestic network.
    By elsewhere you mean Somewhere public. No I didn't but I tried at my friend's house and it worked immediately.

    The other pc is an HP pavilion dv6. OS : Windows 7. and yes it's always on wifi.
    I see; I missed before that your laptop works at your friend's house wirelessly.
    Last edited by znod; 27 Feb 2013 at 18:09.
      My System SpecsSystem Spec

  10. #10


    Posts : 10
    windows 8


    I really really really don't want to format it (using the recovery system) . If I do I'm afraid it will not fix the problem !
      My System SpecsSystem Spec

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