Windows 8 and 8.1 Forums


Wifi connects to other networks but not my home network

  1. #11


    Posts : 959
    Windows 8.1, 10


    Apologies if you've tried it, but have you tried the "Forget this network" option?

    I imagine you've seen this already but if not, it's in Settings (key combination <WindowsKey>+<I>) then left-click on the symbol for the Wifi connection (1st one of the 6 at the bottom of the screen). This brings up a list of WiFi connections; right-click on yours and select "Forget this Network".

    Then try adding it again.

    I also wondered if there's other 3rd party software that you could run to check that the PC can "see" the network properly. I think there is software about but I can't remember he names of any good/ reputable ones.

      My System SpecsSystem Spec

  2. #12


    Posts : 10
    windows 8


    I already tried "Forget this network" it didn't work. only made it worse because now every time I try to connect I have to write the PSW again. By the way after many tries now when I right-click it doesn't bring the list anymore.

    I'll search for a software. If you remember any name please post it
      My System SpecsSystem Spec

  3. #13


    Posts : 10
    windows 8


    I tried to restore the system to 2 weeks ago but it got stuck on restoring registry for hours so I shut the pc down.
    and I did a refresh to the system but still having the same problem with the wifi.

    PLEASE HELP ME !
    Last edited by WAYMA; 28 Feb 2013 at 14:01.
      My System SpecsSystem Spec

  4. #14


    Posts : 959
    Windows 8.1, 10


    Quote Originally Posted by WAYMA View Post
    I'll search for a software. If you remember any name please post it
    I think the software I was thinking of is called inSSIDer. I saw the name when someone else posted on the web that they'd used it, but I've never used it myself and don't know much about it or how good it is. Also it doesn't mention supporting Windows 8 so it may not work. So you'd try it at your own risk!

    If it does work, then it would show you whether your computer can "see" your WiFi, which would eliminate some possible causes of the problem. So it's a tool for investigation rather than something which would solve your problem directly.
      My System SpecsSystem Spec

  5. #15


    According to your first post, you said you tried resetting, rebooting...ect. Have you actually reset the modem/router to factory default settings by using the reset button on the back of the unit. It's a very tiny hole that has the reset button on the inside. You use a straightened out paper clip, slide in straight end of paper clip, push and hold until the unit turns off, then pull out paper clip. This will reset the modem/router to default settings.
      My System SpecsSystem Spec

  6. #16


    here is another free wifi 'sniffer'... works well in 8... Wi-Fi Inspector | Xirrus
      My System SpecsSystem Spec

  7. #17


    Posts : 10
    windows 8


    Resetting the modem to default settings was one of the first things I tried.
    I'll try this wifi inspector software. I hope it works !
      My System SpecsSystem Spec

  8. #18


    Posts : 10
    windows 8


    So I tried Xirrus and it's locating my network but there is no information whatsoever neither about my wireless nor about my addresses (MAC, IP, DNS, Gateway ...) I'm guessing because there is no connection to the network. So I ran a "Connection test" on both my PCs.

    This result is when both laptops when the are disconnected from the network.

    This is the one which I'm having the problem with :
    Click image for larger version
    As I see, it can get no information at all unlike the other one.


    This is the other pc which is working / connecting fine but I disconnect it to compare the results.
    Click image for larger version
      My System SpecsSystem Spec

  9. #19


    Posts : 10
    windows 8


    Finally I contacted my ISP and they guided me to resolve the problem. All what was required is resetting the modem and then changing some settings !! I should have done this since day 1.

    Thank you all for helping me I appreciate it so much
      My System SpecsSystem Spec

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Wifi connects to other networks but not my home network
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