No wireless also not in PC settings

chyamba

New Member
Messages
6
I am getting very frustrated... pleaaaaaaaaaase help me!

I cannot connect to my wireless anymore (all other devices in my home do) since windows has automatically installed the drivers for my canon printer.

In PC setting i do not have the button wireless anymore (i am pretty sure that i had it last week). Wi-Fi (Qualcomm Atheros AR964x) is in my network connections, but cannot connect. Diagnoses says problem with wireess adapter or access point.

So what did i do until now :
I have restarted the whole interne installation ( rounter, and all other devices) many times
Atheros driver is up to date and device status is "working properly"

i dont know anymore what to do more (except switching to linux and not being able to use some commerical software i rely on for my work) :-(
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    samsung
Welcome to Eightforums. Show us your ipconfig /all and add the model number of your Samsung in your System Specs. What router are you using and is it set for WPA2 and AES.
 

My Computers

System One System Two

  • OS
    17074 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    HP dv7 3173nr
    CPU
    M520
    Memory
    5GB
    Screen Resolution
    1600x900
    Internet Speed
    120Mb/s
  • PC2
    HP A12 R7 17074
i have the samsung np535u3c-p01ph
router is wpa2
ip confiuration is that the thing under Iternet protocal verion 4 TCP/Ipv4? There i hae an automatic Ip adress as well as DNS and same for Ipv6.
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    samsung
Open a command prompt and type ipconfig /all, save the file as a text file and attach to your next post. Some router details may help also.
 

My Computers

System One System Two

  • OS
    17074 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    HP dv7 3173nr
    CPU
    M520
    Memory
    5GB
    Screen Resolution
    1600x900
    Internet Speed
    120Mb/s
  • PC2
    HP A12 R7 17074
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\Users\Catherine>config /all
'config' is not recognized as an internal or external command,
operable program or batch file.
C:\Users\Catherine>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : samsung
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 50-B7-C3-52-BA-EE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR946x Wireless Network
Adapter
Physical Address. . . . . . . . . : 50-B7-C3-52-BA-ED
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 50-B7-C3-71-2B-A0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::48b6:185f:ea6:4802%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.41(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, 16 February, 2013 23:10:26
Lease Expires . . . . . . . . . . : Sunday, 17 February, 2013 23:10:26
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251663359
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-9A-A4-96-50-B7-C3-71-2B-A0
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:b8:35a8:3f57:fed6(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::b8:35a8:3f57:fed6%18(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 486539264
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-9A-A4-96-50-B7-C3-71-2B-A0
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter 6TO4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{D3829CA9-F6E9-4673-ABBA-BCADE2A4E6B1}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Does this help? (sounds pretty Chinese to me!)
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    samsung
Do you have some software for wireless from Samsung installed, it appears you are running internet on a cable. Try unplugging the cable and connecting to the wifi, if you show available networks but it will not connect, go to the router page and check the wifi setup. Adapter and Router must be set same security.
 

My Computers

System One System Two

  • OS
    17074 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    HP dv7 3173nr
    CPU
    M520
    Memory
    5GB
    Screen Resolution
    1600x900
    Internet Speed
    120Mb/s
  • PC2
    HP A12 R7 17074
obviously I need to connect my computer somehow as wireless is not working...
here should the settings when there is cable connected
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\Users\Catherine>config /all
'config' is not recognized as an internal or external command,
operable program or batch file.
C:\Users\Catherine>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : samsung
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 50-B7-C3-52-BA-EE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR946x Wireless Network
Adapter
Physical Address. . . . . . . . . : 50-B7-C3-52-BA-ED
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 50-B7-C3-71-2B-A0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::48b6:185f:ea6:4802%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.41(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, 16 February, 2013 23:10:26
Lease Expires . . . . . . . . . . : Sunday, 17 February, 2013 23:10:26
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251663359
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-9A-A4-96-50-B7-C3-71-2B-A0
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:b8:35a8:3f57:fed6(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::b8:35a8:3f57:fed6%18(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 486539264
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-9A-A4-96-50-B7-C3-71-2B-A0
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter 6TO4 Adapter:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{D3829CA9-F6E9-4673-ABBA-BCADE2A4E6B1}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    samsung
and without cable, there is no wireless appearing on my computer (but there are many wireless around and all other devices in the house connect... so it is not a router problem...)
 

My Computer

System One

  • OS
    windows 8
    System Manufacturer/Model
    samsung
There is a setting in the advanced properties of the Atheros adapter to disable wifi on cable connected, depending on how that is set decides if the wifi will work with Ethernet connected...when you go to Network and Sharing, on left side click Change Adapter settings. Right click on Wifi adapter and see if 'Enable' is available.
 

My Computers

System One System Two

  • OS
    17074 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    HP dv7 3173nr
    CPU
    M520
    Memory
    5GB
    Screen Resolution
    1600x900
    Internet Speed
    120Mb/s
  • PC2
    HP A12 R7 17074
Remove the Atheros in Device Manager, reboot the machine and let it reinstall...
 

My Computers

System One System Two

  • OS
    17074 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    HP dv7 3173nr
    CPU
    M520
    Memory
    5GB
    Screen Resolution
    1600x900
    Internet Speed
    120Mb/s
  • PC2
    HP A12 R7 17074
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