Windows 8 and 8.1 Forums


Cannot connect to WIFI

  1. #11


    I agree that it should have work right out of the box! However, since the Windows 8 installation configuration includes the ability to use the IPV6 protocol by default, I would strongly suggest that you check your network properties to make sure that it is not trying to use IPV6 when your service provider may not support it. The reason I am suggesting this is because I saw a Window 8 generated IPV6 address (somewhere) in my installation initially; however, I can't remember where I saw it. Anyway, my downloads were exceptionally slow at first until I unticked (actually uninstalled) everything except TCP/IP v4 and then everything started to work perfectly.

    Good luck.

      My System SpecsSystem Spec

  2. #12


    Quote Originally Posted by ambrostan View Post
    I have come to the conclustion that Windows 8 is not for me. Tried the update, gets to 15%, fails, trys again, gets to 15% fails and reverts.

    Lots of information on this, lots of tips/advice, all tried still doesn't work.

    Lenovo checked an the machine is 100% current as far as their software is concerned. I am waiting for someone to ring me to talk through wireless issues.

    So after many, many hours I am no closer to fixing original issue and have uncovered others.

    It would appear that this is some sort of compatability issue with Windows 8 and the computers hardware.

    Just how to rectify those issues is the $64k question. One suggestion is to downgrade which is becoming more appealing by the minute.

    Is it wrong to assume, after spending so much money, this should have worked out of the box?
    We haven't even looked at your ipconfig/all yet, it's hardly time to throw in the towel.

    If you don't mind, I'd like to continue with my trouble shooting which hasn't even started yet, most likely the preinstalled bloatware just needs to be uninstalled.

    Everything we have done so far is about as basic as it gets, so if you can post a screen shot of the ipconfig/all it would be helpful.

    This has nothing to do with IPv6.

    The Argument against Disabling IPv6
    It is unfortunate that some organizations disable IPv6 on their computers running Windows Vista or Windows Server 2008, where it is installed and enabled by default. Many disable IPv6-based on the assumption that they are not running any applications or services that use it. Others might disable it because of a misperception that having both IPv4 and IPv6 enabled effectively doubles their DNS and Web traffic. This is not true.
    From Microsoft's perspective, IPv6 is a mandatory part of the Windows operating system and it is enabled and included in standard Windows service and application testing during the operating system development process. Because Windows was designed specifically with IPv6 present, Microsoft does not perform any testing to determine the effects of disabling IPv6. If IPv6 is disabled on Windows Vista, Windows Server 2008, or later versions, some components will not function. Moreover, applications that you might not think are using IPv6—such as Remote Assistance, HomeGroup, DirectAccess, and Windows Mail—could be.
    Therefore, Microsoft recommends that you leave IPv6 enabled, even if you do not have an IPv6-enabled network, either native or tunneled. By leaving IPv6 enabled, you do not disable IPv6-only applications and services (for example, HomeGroup in Windows 7 and DirectAccess in Windows 7 and Windows Server 2008 R2 are IPv6-only) and your hosts can take advantage of IPv6-enhanced connectivity.

    Read more. http://technet.microsoft.com/en-us/m....cableguy.aspx
      My System SpecsSystem Spec

  3. #13


    Some good news, I installed the updates one by one which took an age and now have a a fully upto date system. Wifi is connected! however when I click on IE it says not connected. I run the troubleshooter which shows two errors:

    1. Problem with wireless adapter or access point.
    2. Wi-Fi doesn't have a valid IP configuration.

    The Wi-Fi icon is shown connected with excellent signal strength.

    Anyone?
      My System SpecsSystem Spec

  4. #14


    OK ipconfig /all

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Users\Jack>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : idea-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 08-ED-B9-9C-17-A4
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : 0A-ED-B9-9C-17-A3
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 08-9E-01-38-DC-D5
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
    Physical Address. . . . . . . . . : 08-ED-B9-9C-17-A3
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::29f6:9814:aec:30cf%12(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.48.207(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 252243385
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-47-9D-0F-08-ED-B9-9C-17-A3

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{D1F5CDAD-A180-4C2D-AD98-807B8718ED5E}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 14:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
      My System SpecsSystem Spec

  5. #15


    This is good, so the updates did help but not quite there yet.

    According to this you aren't getting anything from the router here, no valid IP, you are only getting the default IP that Windows uses when it can't pickup an IP from the router.

    For testing purposes, Can you go into Device Manage and temporarily disable the Bluetooth adaptor and the Msoft Virtual adaptor as well, under Network Adaptors.

    Did you define the routers security and encryption per the link below.

    It may help to delete or remove any previous wireless profiles for this connection and create a new one following the link below.


    How to Manage Wireless Network Connections & Profiles in Windows 8 | 7 Tutorials

    The Network stack, Winsock or TCP/IP may require a complete reset after all the problems you had, the file below will do that for you.
    Cannot connect to WIFI Attached Files
      My System SpecsSystem Spec

  6. #16


    Working through your points and had to reboot, now WIFI wont connect again. Grrrrr.....
      My System SpecsSystem Spec

  7. #17


    Quote Originally Posted by ambrostan View Post
    Working through your points and had to reboot, now WIFI wont connect again. Grrrrr.....
    According to the ipconfig/all you were never really connected in the first place.

    Have you tried updating the firmware on your router?
      My System SpecsSystem Spec

  8. #18


    I have checked that, the router firmware is up to date. Can I take it that there isn't anything wrong with the wireless adapter?
      My System SpecsSystem Spec

  9. #19


    Quote Originally Posted by ambrostan View Post
    I have checked that, the router firmware is up to date. Can I take it that there isn't anything wrong with the wireless adapter?
    You would have to ask Lenovo about that.

    Which trial anti virus software was preinstalled?

    I feel like Lenovo should be paying me because I've had to do endless support on their products because of the same problems. Uninstalling all preinstalled bloatware would be my next option.
      My System SpecsSystem Spec

  10. #20


    Its got Mcafee Internet Securtiy plus other stuff. I will start on that now. Thanks for you patience.
      My System SpecsSystem Spec

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