Connectivity Problems

koreandude

New Member
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3
I have a Samsung Series 9 ultrabook that's been having some Wi-Fi connectivity issues. It connects fine to my home 5GHz network, but it doesn't connect to any other network. I've tried Starbucks, friend's Android hotspot, friend's MacBook Air hotspot - none of them will connect.

This problem has persisted with multiple fresh installs of Windows 7 x64, and now with a fresh install of Windows 8 x64. This leads me to believe it's a hardware issue.

This laptop came with an Intel 6235 adaptor, which I then replaced with a more powerful Intel 6300 card. I can't remember if the problems persisted with the OEM card.

Thanks!
 

My Computer

System One

  • OS
    Windows 8 x86
    System Manufacturer/Model
    Acer
    CPU
    Intel Atom N270 @1.6GHz
    Memory
    1GB DDR2 @667MHz
    Graphics Card(s)
    Intel GMA 950
You might have better luck with the hotspots using the Public network option.

There may be a mode adjustment for your wireless NIC for either 5GHz or 2.4GHz, look in the settings of the Intel 6300 and try updating the drivers as well. You might try using the Intel wireless connection software, it might work better without the Intel connection software, hard to say for sure.

Intel Driver Update Utility for wireless networking

It may also help to define the network settings using the link below as a guide.

How to Manage Wireless Network Connections & Profiles in Windows 8 | 7 Tutorials
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
You might have better luck with the hotspots using the Public network option.

There may be a mode adjustment for your wireless NIC for either 5GHz or 2.4GHz, look in the settings of the Intel 6300 and try updating the drivers as well. You might try using the Intel wireless connection software, it might work better without the Intel connection software, hard to say for sure.

Intel Driver Update Utility for wireless networking

It may also help to define the network settings using the link below as a guide.

How to Manage Wireless Network Connections & Profiles in Windows 8 | 7 Tutorials

Well Intel told me that I had outdated drivers, so I updated. I'll keep you posted.
 

My Computer

System One

  • OS
    Windows 8 x86
    System Manufacturer/Model
    Acer
    CPU
    Intel Atom N270 @1.6GHz
    Memory
    1GB DDR2 @667MHz
    Graphics Card(s)
    Intel GMA 950
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