Windows 8 and 8.1 Forums


Cannot access Libraries

  1. #1

    Cannot access Libraries


    At some point in time after installing Windows 8, I opened My Computer, and tried to go to Libraries.

    Libraries is displayed, with Documents, Music, Pictures and Videos as sub-folders. When I try to expand the Documents sub-folders I get the message "Documents.library-ms is no longer working". This same message is repeated for the other three sub-folders, with the appropriate name of Music, Pictures, Videos".

    I am also using SkyDrive, and wonder if this is related to the problem.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Don't know about the skydrive thing. Could be corruption. You could try running sfc /scannow via an elevated command prompt for starters.
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by Don Keare View Post
    At some point in time after installing Windows 8, I opened My Computer, and tried to go to Libraries.

    Libraries is displayed, with Documents, Music, Pictures and Videos as sub-folders. When I try to expand the Documents sub-folders I get the message "Documents.library-ms is no longer working". This same message is repeated for the other three sub-folders, with the appropriate name of Music, Pictures, Videos".

    I am also using SkyDrive, and wonder if this is related to the problem.
    Besides znod's good suggestion, if that doesn't work you can try restoring the default library's.

    How to Restore or Repair Libraries in Windows 8
      My System SpecsSystem Spec

Cannot access Libraries
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