Windows 8 and 8.1 Forums


Unable to access internet from some programs

  1. #1


    Posts : 5
    Windows 8

    Unable to access internet from some programs


    I use Family Tree Maker 2012, this program syncs via the internet to the online version except that it doesn't with Windows 8 everything else is ok regarding connecting it worked fine in Windows 7, Ancestry say they are looking for a fix has anybody had similar problems, I have also had problems with another program, I have checked the firewall settings.

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  2. #2


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Do you have a third party AV program you could try turing off? If not, the try turning Windows Defender off.
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  3. #3


    Posts : 5
    Windows 8


    it is turned off, by AV do you mean Audio Visual
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  4. #4


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Nope, Antivirus
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8


    I have Norton Semantec
      My System SpecsSystem Spec

  6. #6


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Try turning it off.
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8


    I turned of browser protection and it worked, I have now turned it back on and I can still get a connection so thanks a lot
      My System SpecsSystem Spec

  8. #8


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    You are very welcome.
      My System SpecsSystem Spec

Unable to access internet from some programs
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