Windows 8 and 8.1 Forums


Laptop Wireless Adapter Freezing

  1. #1


    Posts : 51
    Windows 8.1 Single Language

    Laptop Wireless Adapter Freezing


    I'm having this problem with my laptop just this morning. The wireless adapter freezes, when I say freezes, I meant that the adapter just, froze, even pressing it won't turn it off. When I start Windows, internet would work fine, but after a while, the internet connection would stop, because of the adapter. If I try to restart it, it will restart, but, it just keeps loading, I mean, it gets stuck at "Restarting", because the adapter froze. What I do is, just hold the power button, then turn the pc back on, everything will be fine, then the problem will reoccur.

    All of these happened when my pc lost connection to the internet due to the router failing, I restarted the router then these happened. Hoping to get a quick response from you guys. I'm currently backing-up my important files in case my only solution will be re-installing Windows 8.

    Thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    What kind of wireless adapter do you have?
      My System SpecsSystem Spec

  3. #3


    Posts : 51
    Windows 8.1 Single Language


    On the Device Manager, it says its a Qualcomm Atheros AR5B93 Wireless Network Adapter.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Quote Originally Posted by Xian View Post
    On the Device Manager, it says its a Qualcomm Atheros AR5B93 Wireless Network Adapter.
    Does device manager show it to be working properly? Can you connect to the Internet temporarily using Ethernet to run the Windows 8 upgrade assistant and see if it finds problems with your adapter.
      My System SpecsSystem Spec

  5. #5


    Posts : 51
    Windows 8.1 Single Language


    Quote Originally Posted by znod View Post
    Quote Originally Posted by Xian View Post
    On the Device Manager, it says its a Qualcomm Atheros AR5B93 Wireless Network Adapter.
    Does device manager show it to be working properly? Can you connect to the Internet temporarily using Ethernet to run the Windows 8 upgrade assistant and see if it finds problems with your adapter.
    I already re-installed Windows 8, had some of my old apps re-installed as well, though this time, it's a bit different. Now, the adapter only freezes, but still has internet access, making restart impossible since it can't turn off the wireless adapter, unlike from earlier, the adapter enables internet access for a little while then shows "No Internet Access". I tried with the Dual booted Windows 7 on the same laptop, seems to be running smoothly.

    [edit] On the device manager, it says it works properly.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Darn. Maybe you need to replace the adapter or buy a wireless dongle or card.
      My System SpecsSystem Spec

  7. #7


    Posts : 51
    Windows 8.1 Single Language


    Quote Originally Posted by znod View Post
    Darn. Maybe you need to replace the adapter or buy a wireless dongle or card.
    I see, thanks for the help, I'll try to get my laptop checked soon for a replacement part.
      My System SpecsSystem Spec

Laptop Wireless Adapter Freezing
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