Windows 8 and 8.1 Forums


Windows 8 Pro: Internet Access Issue

  1. #1


    Posts : 5
    Windows 8 Pro

    Windows 8 Pro: Internet Access Issue


    Hi everyone

    Let me explain:

    1.) I updated Windows 7 Pro 64bit to Windows 8 Pro (all went smooth)

    2.) I had Wifi Internet access

    3.) All of a sudden, I can no longer get access to the internet; not trough LAN or Wifi. It says Internet Access, but no page can be opened. It appears very similar to a firewall or security issue.

    Could anyone assist me, I am desperate because the machine is useless without internet access and I cannot revert back to Windows 7

    Thanks in advance
    Peter

      My System SpecsSystem Spec

  2. #2


    Posts : 1,925
    Windows 8.1 Pro


    Did you install any software that uses the internet? Games, tools, etc..?
      My System SpecsSystem Spec

  3. #3


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Go to the Network and Sharing Center and try the Troubleshoot problems option.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8 Pro


    Thanks for the swift response. Mystere - Maybe I did yes, I cannot remember but it is possible. Alphanumeric, I have made numerous attempts with troubleshooting, with not positive outcome. I even installed a USB Dongle to access the internet directly through the dongle, not using LAN or Wifi, issue remains exactly the same.

    Some feedback:

    Google Calendar Sync = Does seem to sync the MS Outlook calendar with Google Calendar
    The antivirus program wants to update, but just cant get the connection it needs
    No browser can access, including skype.

    As mentioned before, it appears very similar to what I experienced on a previous occasion = firewall or security issue?

    Could IPv6 cause this? Or is it something I did on the machine? It genuinely worked like a charm. The only think I might have changed, it could be coincidental, is that I changed from a microsoft user account to a local account.

    Thanks for your assistance!
    Peter
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8 Pro


    I failed to mention, that I have updated both the Wifi and Lan drivers to the latest ones, that works with Windows 8
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8 Pro


    Mystere, I remember know...the last software I downloaded, installed and used before the internet stopped working was Kobo E-Books for desktop. In fact, the software was open because I was busy reading a book...does this mean anything to you?
      My System SpecsSystem Spec

  7. #7


    Posts : 1,925
    Windows 8.1 Pro


    Apparently Kobo has some hidden proxy thing that can get randomly enabled. In Kobo, do CTRL-SHIFT-P and see if that fixes it.
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    Windows 8 Pro


    Hi Mystere

    Thanks again for your swift response. I did what you requested, but this did not solve the problem. It seems as if both IE and google chrome wants to connect. It is not simply saying no connection. It is genuinely as if something is preventing it to open the pages. I realised that when opening google chrome, left-bottom corner it says resolving proxy for a few seconds and then it reads waiting for page to load.

    I so wish there is a solution for this

    Thanks again for all your assistance
    Peter
      My System SpecsSystem Spec

Windows 8 Pro: Internet Access Issue
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