Recent content by Windows8iscrap1

You were right about this. It turned out this is what my dad had to do and now my parents can use their computer again. Thanks again for your assistance.

I tried using the System Recovery, but what happened was I got a light blue screen. When I pressed enter, wide, black boxes appeared, that went from one side of the screen to the other, but disappeared in less than a second. When I pressed escape, I got a gray screen and couldn't do anything...

Well, I tried it. I got to the Advanced Startup Settings menu and I tried to enable safe mode with command prompt. When I did this, I got the error message again and could not continue beyond that point. When I rebooted the computer and pressed f8, a black screen appeared on the monitor and...

It might be possible to do it, but it's been unplugged, so I would have to hook up some of the wires again to test and see. I might try it and see what I can do.

Maybe I didn't explain it properly. 1. The computer was in safe mode when it was restored to its factory setting. 2. The computer was booted in safe mode, yes, but when the HP logo appeared on the monitor and Windows 8 began loading, an error message appeared that said, "Windows can not be...

How do you do that if getting into Windows is impossible?

Is there a way to open the command prompt without being able to get into Windows? If there is no way to do that without being able to get into Windows, then there is no way to even use that command. That was the whole problem. It was impossible to get into Windows because it needed to be...

The problem with option 4, step 6, is getting to the System configuration box is impossible. The computer won't start up because the Windows 8 setup will not allow it when stuck in safe mode. The only thing that can be done with it is to hit f8 a bunch of times as the computer boots and then hit...

My dad restored his computer to its factory settings while Windows 8 was in safe mode, attempting to remove a virus, and now every time the computer is booted, an error message appears, saying that Windows is not able to install because safe mode is still active. Is there a way to disable safe...