Recent content by whadido

Oh, OK. Thanks. The drive is picking up data CDs now so I'll mark this solved. Thanks again everybody!

Yes, this is a laptop drive for a Dell Inspiron. Using the Storage ->Optical Drives path, Device Description is E:\ ... GU70N Firmware revision A102 Firmware date 10/10/12 Manufacturer Hitachi-LG Maybe LG or Dell will have more information on the phone. I'll try that... Thanks again for all...

Thanks all! It will be quicker for me to type in the results I think (image was too small, I don't have Paint, I'll get it soon): Device properties: Driver version: 6.2.9200.16384 Driver Date: 6/21/2006 Location Information: Bus Number 4, Target ID 0, LUN 0 INF File: cdrom.inf Driver...

Aida Thank you. I can't show an Aida screenshot because I'm using GIMP. But it doesn't show any new drivers under the CD drive (driver has a date in 2006). The device manufacturer seems to be LG.

I'm concerned that I might have disabled a utility using Task Manager's advice for saving memory. I put in a Data CD and it isn't noticed. (Audio CDs are rocognized as "Audio CD" with no ID info). I went to the Windows troubleshooting page and clicked the "fix it" link and the CD was picked up...

Thanks Brink. (I didn't see your reply.)

OK looks like I found what I need. I hope this thread is at least a little educational and not just a record of my fails.

Well, I emailed Arvato USA about it.

OK! I found my text copy of the receipt with the product code. Now I'm just looking around the windows site for where to plug it in. A quick link would be great though!

Hello, I know I should have been more careful in backing up and keeping records but here I am... I bought the $40 copy of Windows 8 during the promotional offer period last year. I chose to receive it as a download and it seems I failed to back up the copy. I never installed it. Would Windows...