Recent content by Silverhand92

  1. Silverhand92

    Windows 8.1 Goes To Sleep

    At this point, I recommend doing a full shutdown, and doing the POST Boot Test, (*Option 1 in my previous answer.*) As I said, I'm not currently a Dell technician anymore, but I still love their systems. The POST Boot Test can take anywhere from 10 to 20 minutes in most instances, and will test...
  2. Silverhand92

    Windows 8.1 Goes To Sleep

    As a former Dell tech, I can ask a few questions that might be helpful. 1: Have you run the system POST diagnostics? (From system off, hold Fn and turn power on, then let go of all buttons) 2: When you are turning the power on, are you resuming from Hibernate? 3: Are there any unusual sounds...
  3. Silverhand92

    Windows 8.1 Pro - Unable to Update

    I found an interesting article in the Microsoft Support forums, here, and I'd be interested to see if this solves the problem, but the KB numbers linked into it are somewhat old. At the latest, it looks like one of the KB numbers is from July 2016, and one would hope that if the issue is...
  4. Silverhand92

    Windows 8.1 Pro - Unable to Update

    Slavic, I tried the update download that you linked to, but the system sat there running the program for approximately 11 hours continuously with no results. Question: With a new OS installation, (as I said I'd had a complete OS drive failure and installed on a new drive) I use a couple of...
  5. Silverhand92

    So my Dell laptop

    Depending on how long ago the system was upgraded to W10, there should be an option in 10's System Settings that allows you to roll back to the previous OS. Regarding the reset / refresh process, if you click "Reset" you'll confirm that you want to take the actions on screen. (i.e. reset the...
  6. Silverhand92

    Windows 8.1 Pro - Unable to Update

    Looks like it was a virus on top of a bad harddrive. My entire system crashed, and I had to install to a new drive. My machine "Tantrum" earns its name yet again. OK, not solved. New drive, reinstalled 8.1 Pro, still having issues. Windows Update is still not working. (It's a new drive. WHAT...
  7. Silverhand92

    Buying laptop, any suggestions?

    I've got my own angle. I'm a Dell Certified Technician, and love their systems for their ease of repair and replacement for components that have any issues. ASUS is a great system line, also. MSI is fantastic. And personally, I'm not a fan of HP, Toshiba, Acer or Lenovo. The short end of the...
  8. Silverhand92

    Windows 8.1 Pro - Unable to Update

    Results attached. (I'm getting pretty good with Alt+PrintScreen.)
  9. Silverhand92

    Windows 8.1 Pro - Unable to Update

    Followed your steps as above, attempted to start Windows Update in services, then attempted to run the commands in this command prompt capture. (Yes, I like white text on a blue background. Nicely visible, IMO.) A DLL failure is popping up red flags in my mind. I also downloaded and ran...
  10. Silverhand92

    Windows 8.1 Pro - Unable to Update

    Slavic, thanks for replying. wuauserv in Task Manager Services shows up as Stopped, and when I click Start on the service, it will not change activity states to "Running" or anything like that. Going into Services, I right-click Windows Update, click properties, set it to Automatic(delayed...
  11. Silverhand92

    Windows 8.1 Pro - Unable to Update

    As the title says, my OS is unable to update. I've tried a lot of things. I've tried Brink's article from Seven Forums to reset Windows Update, I've tried the MS Update Troubleshooter, I've tried an article I found about using GPEdit to change the Windows Update settings. I'm running out of...
  12. Silverhand92

    Solved Cant Check for updates

    Ran Option 2; Tried Windows Update. "Error Message" still there. Ran Option 3; Tried Windows Update. "Error Message" still there. I'm running out of ideas. HELP!!!
  13. Silverhand92

    Windows 8.1 won't automatically sleep - what about making my own timer?

    The instructions I had posted above have to do with going into your system's firmware environment, a type of Basic Input/Output System, or BIOS, for short. These settings can be complicated if you're not familiar with them. If this doesn't seem like something you would know how to do, or feel...
  14. Silverhand92

    Windows 8.1 won't automatically sleep - what about making my own timer?

    OK. So, looking through what you've said, if you've checked the power options and your system still doesn't sleep, I'd say, double-check the following: First up, hit Windows + Q and search for "Power Options" Click on the icon that shows the battery and power connector. Go into "Change Plan...
  15. Silverhand92

    Windows 8.1 won't automatically sleep - what about making my own timer?

    I see that your system is a desktop. Does it have more than one HDD?
Top