Recent content by sheryltoo

OK, Thanks. I'll have her try that.

Can you run a repair even if you don't have a usable copy of Office? Her trial version expired. One Note is not set as default. In fact it's not even listed under devices. She also hasn't changed her router but I was thinking it might not hurt to reinstall the printer.

I'm trying to help a friend get her printer working. Every time she tries to print, she gets a message saying she has to run onenote first. I had her check to see what her computer shows for the default printer and it's her HP envy, which is what it's supposed to be. There's nothing listed for...

Thanks for the suggestion. I've had this computer since January and never ran into that message before. I did however just restored the computer back to it's factory settings about a week ago because of problems I've been having with my wireless adapter. This was per a suggestion from HP...

I ran that first scan and didn't have any malware. I'm not sure if I want to run the second program because I wouldn't know what to tell the program to delete if it found something. And here's a screen cap of my message. It says low drive space on C drive so I don't think it has to do with my...

Here it is.

I just got a message on my hp laptop this morning saying I had low disk space on my C drive, which is my primary drive but when I checked to see how much space was left it says I have 846gbs free out of 908gbs. Why would I get this message when it looks as if I have plenty of free space?

After updating my wireless adapter, I'm back to having Internet connection problems. I'm going to give HP a call again and see what they have to say. I had called them about the bsod and all they had me do was a hard reset. I didn't feel very confident that that fixed my problem and maybe it...

The first driver you said I should update points to a Pinnacle program but I don't see anything about driver updates. I am using a version that wasn't really compatible with Windows 8 and had someone from pinnacle helping me make it work by installing a patch, along with doing some other things...

Thanks. Here's my zip file.

I was using my computer and thought I might have heard a quick beep but nothing happened so I wasn't sure if I was just hearing things but then perhaps 5 minutes later I got a blue screen with a message saying my computer had to shut down and restart. It said I could get more information about...

Thanks.

Thanks for those links. It sounds as if my problem is a little different so I'm not sure if the advice will work but it's worth a try.

I have Intel Centrino Wireless N2230 adapter and my driver is dated 8-8-2013. According to Windows update, there's a new driver and I tried installing it the other day thinking that would fix the problem but it didn't. When HP had me uninstall everything and then reinstall the software and...

Could you please tell me where to find those settings? And just for the record, I haven't changed any wireless settings and before this disconnect problem started. Everything worked fine up until several weeks ago. I've had the computer since January 2014.