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Recent content by Jim81501

  1. J

    Solved Admin acct has no option for creating password reset disk

    Brink, That worked great and is exactly what I wanted to accomplish. Thanks so much for the help. Very much appreciated.
  2. J

    Solved Admin acct has no option for creating password reset disk

    I don't understand how my admin account wound up being a Microsoft account. It wasn't that in the beginning because I was able to make a password reset disk. Maybe when I decided to reload Windows 8.1, which I have done about 3 or 4 times since I first loaded the OS. I don't see any downside to...
  3. J

    Solved Admin acct has no option for creating password reset disk

    OK, that makes sense to me. I tried to change my account from standard to administrator and a windows help and support screen opened. It tells me how to change the account but I need to be singed in as administrator. I have the password. I don't see how to sign in as the administrator. There is...
  4. J

    Solved Admin acct has no option for creating password reset disk

    I guess I'm not being clear. I do not have an option to create a password reset disk. That disappeared when I had to reset my microsoft password. See the attachment.
  5. J

    Solved Admin acct has no option for creating password reset disk

    Yesterday I re-installed Windows 8.1 on my desktop computer. I wanted to create a new password reset disk but there is no option to do this in the administrator account. When I do a search for "password reset" I get a option to make one but when I select this option I get a system sound (like a...