Recent content by Jim Lee

Another sys_serv_excep bsod this morning. This time my computer restarted on it's own instead of a forced power down. According to the messages, this zip file DOES include dump files.

I have configured my system for a "Small memory dump (256KB). It's unclear if I should used "complete" or "automatic" for the memory dump. I have 8 GB of memory although System Properties will allow me to select any of the four possible memory dumps. Which one is best to troubleshoot the...

Follow up I woke up this morning to another bsod the same system_service_exception. I tried my best to follow your instructions as far as "Grab All". In reading about dump files, I noticed that complete memory dump files are for systems with less 2 GB ram and I have 8. I hope what I have...

I purchased a new computer, custom built by a local computer store, in April 2014. Since that time, I have had about 10 system_service_exception lock ups. Some occurred during playing a game (Civ5), one occurred at night while my computer was asleep and today it occurred when I was making...