It appears that the only way is to phone them. I have even tried to complete a shorter contact form which simply says that there is an issue, that I cannot report it and why - so please contact me. That won't send either! They don't want contact!
Oh BROTHER! I have now found a communication channel to Samsung with a Contact Form. The box is too small to describe the problem so I have put it into a docx or a pdf attachment - which is not accepted. A shorter message with a request for conact refuses to send with an error "Tried to send...
Cool? DEFINITELY NOT!
I used the Samsung Migration Tool that is suggested in the instructions that come with their 860EVO SSD.
It did NOT close Windows and in retrospect that is a massive mistake as has become apparent. If I had thought rationally about it I would have remembered that any disc...
I can only assume that, as a particular system folder, it was locked and the cloning process passed over it. However - I would have expected a warning message. I had no reason to inspect the log, if any, since there was no indication of a problem.
BTW - sory for awful typos in previous post - I...
Problem is now fully resolved - thanks to an additional error regarding the fact that Windows search ahd also failed - which I did not immediately notice.
It appears that a critical system file folder - c:\windows\system32\config\TxR - had not been cloned as part of the Migration to the Samsung...
I did the same with a Samsung 860 EVO 500GB but I used Samsung Migration. I removed a 250GB HDD that I had moved data from, put the SSD into the same drive bay (don't forget to order a 3.5 to 2.5 inch bay converter) and ran the Migration software. My old C partition was about 350GB on a 1Tb...
I have just cloned my W8 Enterprise OS from an HDD to a new Samsung 860 EVO SSD. It is recommended that I install Samsung Magician to help maintain the SSD. Magician requires the presence of .NET 4.6 to run. I have tried multiple times to install 4.6 (I currently have .NET Compact Framework...
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