Recent content by homercles

Just to close this out: After trying pretty much everything under the sun (including a help desk guy at the Microsoft Store making multiple attempts before he cried uncle), my wife was finally able to fix it. Solution was to uninstall and reinstall her user account. Hopefully this tidbit of...

Thanks for sticking with me on this one. Hopefully we're starting to close in. On this computer we have three users: (a) my wife's login, which is through a Microsoft account (b) my login, which is a local login only (c) our son's account, which is through a Microsoft account So we tried...

Still flogging away at this to no avail. :-/ Here's what I've tried: * Tried DISM and sfc /scannow again. * Ran a "system refresh" in Setting. This uninstalled a bunch of apps. * Windows Store still (!) not working. * Tried re-registering store again (step 16 from the 25-step list) * Tried sfc...

Wow - 25 steps! Here I thought I had a huge list with my six things I tried! :huh: Short answer: I tried all 25 steps, but still no joy. Long answer: Step 1: Ran the troubleshooter (no longer a "run as administrator" option in there...?) Step 2: Windows pre-installed on this laptop; I've...

Help! I've been trying for a few days to solve this, but MS and Google Searches haven't been able to help out at all. On Windows 8 the Windows Store fails to start up on my wife's account. When you click on the app, you get the start screen for the windows store with the circle animation at the...