Recent content by Dugly

I restored my computer from a BU drive. If you have Windows Update set to "Install Updates Automatically" change that to "Check for updates but let me choose whether to download and install them". When you check for updates, right click on the Alps driver and change it so that it doesn't...

Update April 30 2015 for Alps Pointing Drawing 12C HID Driver. Dell XPS 13 9Q33 Windows 8.1. Intel I7, 8GB. SSD. Took me a while to figure this was the culprit. Caused System Service Exception on re-start. No logs available.

Folks - there are scattered references all over the net regarding error message 1321 when attempting to update Adobe products. In my case, I was trying to update Acrobat Pro X. Most of the solutions involve changing security permissions in the various Adobe folders. This simply results in yet...

I performed a system refresh and it is now resolved.

No to both, unfortunately. The only time I see a back-arrow is when I hit windows-L, and the back arrow appears for about 1 second before only my MS log-in is available. I disabled net user admin, re-booted, enabled, re-booted and still nothing. This is a new install. I discovered the problem...

OK - here goes

There are other threads on this but none have provided a resolution to my problem. Running the users check indicates the administrator account exists. However, I cannot select any users except my standard windows user on boot-up, nor can I switch users from the start center, as there are no...