Recent content by cipals15

1. Junkware Removal Tool 2. Malwarebytes Anti-Malware 3. Trend Micro Internet Security

Have you already tried download any of the following tools? AdwCleaner Malwarebytes Anti-Malware Trend Micro Internet Security

What's the brand and model number of your computer? If you can, please also check the motherboard brand and model number as well since this step require us to know more about the BIOS / UEFI.

There is a security feature in Windows that control this shield icon: User Account Control. It has 4 levels: 1. Always notify me 2. Notify me only when programs try to make changes to my computer 3. Notify me only when programs try to make changes to my computer (Do not dim my desktop) 4. Never...

Are you still experiencing the issue after a couple days? I have not experienced such issue on the mentioned KB.

If you have not yet performed anything aside from using CCleaner, you can continue with these steps: 1. Uninstall unusual programs from the Control Panel. Note: Watch out for the trick questions in malicious software (malware). There are potentially unwanted programs that trick you into...

What I usually do is copy a picture (such as .gif / .jpeg) and paste / insert it on Microsoft Word - the safest application out there. Hit Save As, set the filename and change the file type to .pdf, then click Save.

You can start by checking the running processes or programs through the Task Manager. It is possible that a program (other than the magnifier) is taking too much system resources. Once you find out the culprit, uninstall or disable the program if you rarely use it. If you are unsure what the...

Here are the things that you need to do: 1. Uninstall any 3rd-party antivirus program such as malwarebytes, avast, avg, norton, kaspersky or trend micro. 2. Press the WINDOWS and R keys on your keyboard. 3. Type services.msc on the Run window and press ENTER. 4. On the list of services, check...

To explain, i'll give 2 points: 1. There are two versions of Malwarebytes Anti-Malware: a. Malwarebytes Anti-Malware Free does not have a real-time protection. It is only used for post-infection malware removal (meaning it is only useful once your computer is infected by a malware). b...

Let me quote Malwarebytes instead of Wikipedia: "Malwarebytes Anti-Malware's industry-leading scanner detects and removes malware like worms, Trojans, rootkits, rogues, spyware, and more." - Malwarebytes.org

This is a common misconception. 'Malware' is an umbrella term used to refer to a variety of forms of hostile or intrusive software, including computer VIRUSES, worms, trojan horses,ransomware, spyware, adware, scareware, and other malicious programs. - Wikipedia

Have you tried other antivirus software such as: Malwarebytes Anti-Malware Trend Micro Internet Security AVG Free Edition If any of the programs worked, then I recommend that you replace Windows Defender. Based on AV-TEST.org's recent lab tests, it showed that Windows Defender is less effective...

Good thing you figured out everything on your own. Just let us know if you have questions.

When you say "suspending", is it: Sleep or Hibernate? Just to make sure we are on the same level. See the difference here: Sleep and hibernation: frequently asked questions