Recent content by Carney

Thanks! Thank you, Trust Me, for the very detailed directions. I will save this file in case I need it in the future. After hours of trying various approaches to resolve the problem - contacting Dell and Microsoft, posting here and one other site and trying to boot from a prepared flash drive...

What happened: I was powering down when I received a message about Windows updating, don't turn off system. Seconds later we lost our power due to a nearby accident. When I attempted to reboot, I received a message saying something about the registry having errors and not being able to open the...

Hi Miles - I apologize for taking so long to respond to your post. Shortly after loading the image of the disk management shot, the laptop crashed. It then refused to even re-boot, even using the rescue boot disk failed to launch the system. I contacted Dell and the tech discovered the hard...

Forgive me for being a bit dense, but is this what you wanted to see? It's what comes up when I attempt to access disk management, but I'm not sure this tells you anything. If this isn't the right image or you need more information, please let me know. As you can probably tell, I am not an...

Yes, I ran Disk diagnostic and it didn't identify any issues. Basically the system just doesn't respond properly to anything - from being very slow in Word to not responding to mouse clicks on icons to taking up to 6-8 minutes just to shut down (everything is closed prior to shutting down).

When I click to start an application (any application) nothing happens. Sometimes the little globe thingy runs around and around for minutes before stopping. Other times nothing at all. In addition, everything is running very -very - very slow. I launch Word (Office 365) and it can take up to...

Thanks for all the great information. I have been in touch with Dell (an always very frustrating experience!) about other issues with this new laptop. The system continues to crash every few hours, the wireless connection keeps shutting down, the keyboard doesn't respond, the track-pad fails to...

Thanks for the quick replies and the information. I need to be clearer about the issue: I have disabled all updates and plan to update manually at least once a week. The laptop is very new (I've had it about a week) and I have yet to load any 3rd party software. The only application software is...

Hi All - I'm new here and need some help, please. System Specs: Dell Inspiron 8 GB RAM 1TB HD Windows 8 Home Premium Office 365 I was in the middle of doing a presentation the other day and received a pop up...