Windows 8 and 8.1 Forums


Win7 x64 Ultimate Upgrade to Windows 8 Pro fails every time.

  1. #1


    Posts : 5
    Win7 x65

    Win7 x64 Ultimate Upgrade to Windows 8 Pro fails every time.


    I've done this about 10 times now, each time it fails. It installs the OS and it reboots itself a few times then it rolls back and boots back into Windows 7.

    I did some investigation and it seems that it's getting a blue screen. So the last 2 attempts, I've checked the minidumps it saves.

    First time, it was wdf01000.sys and ucx01000.sys.
    Second time, it's wdf01000.sys, pacer.sys, and AgileVpn.sys.

    Last driver is the highest in the stack.

    I've tried removing all software that the ASUS DVD installed when I first set the machine up (It's an ASUS P8P67 Pro rev 3.1 motherboard). I have 16 gigs of ram that has been tested.

    In Windows 7, I have no issues. No blue screens, no strange errors, no weird problems at all.

    Need ideas and things to try.
    Thanks,
    Aaron

      My System SpecsSystem Spec

  2. #2


    Posts : 5
    Win7 x65


    Uninstalled Avast, same result.

    I was wrong about last driver in the stack, every time it's been the wdf01000.sys. I was reading it wrong.

    This time, the minidump is showing wdf01000.sys and ucx01000.sys again.
      My System SpecsSystem Spec

  3. #3


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    Hi there,

    This doesn't look too good, my apologies, I don't have a fix for this.
    I was also considering an upgrade (first backup of course) on my 8gb system but I'll probably go with a clean install to avoid most of the possible issues (like this one for example).

    Sometimes upgrades are messier than expected.

    If nobody has a fix and the issue keeps repeating itself; I'd go with a clean install.
    Make a system image / backup of Win7 first.
    If there is something wrong even after the clean install, then some major incompatibilities may be present (or not) but it's important to be able to revert back to Win7 in case you need that.

    Extra info:
    -the Win8 version you try to upgrade to needs to be the same architecture as the current one.
    ->If Win7 is x64, Win8 needs to be x64 (so you cannot upgrade from x86 to x64 or the other way around)


    Regards
    Hopachi
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Win7 x65


    I have a spare hard drive, so I might just swap it out and try doing a clean install on a blank drive. I'd rather not go through the hours upon hours of reinstalling everything, though.
      My System SpecsSystem Spec

  5. #5


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    It's important to see if the clean install works the first time (the upgrade didn't). Then we would consider the pros and cons.
    It should take a max of 20mins, so that's not bad at all.

    Yes, I agree, I'd not go through the hours upon hours of reinstalling everything BUT in the end a couple of failed upgrade attempts can also take hours and hours and we didn't even had the chance of installing anything!

    If both options seem to be time-consuming, then a clean install wins the contest.

    Maybe someone will fix the upgrade issue but in the meantime we use what works.

    Good luck.
      My System SpecsSystem Spec

  6. #6


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    Quote Originally Posted by thecodemonk View Post
    First time, it was wdf01000.sys and ucx01000.sys.
    Second time, it's wdf01000.sys, pacer.sys, and AgileVpn.sys.
    The one called wdf01000.sys appears twice. Hmmm...
    If you say that the memory is good then try looking at updating system drivers and disabling antivirus software before upgrading.

    I found tips here on 7 Forums:
    WDF1000.sys - Windows 7 Forums
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Win7 x65


    I'm getting a little farther. I removed some ASUS specific applications, some storage drivers from Intel, and some USB drivers. Windows 8 finally installed and was running. I say was...

    After I was able to mess around for 5 or 6 minutes checking some things out, I needed to put Hyper-V on it (which is the whole reason to upgrade for me right now). So I installed Hyper-V and while it was doing that, I went to bed. I woke up this morning and it said it needed to restart, so I did and left for work. I had Windows 7 set up so I could remote desktop to it from work, so I tried that and I couldn't connect. I called my wife and asked her if the machine was on and it is, but it has a BSOD.

    I won't know more until I get home tonight. Before I tried the upgrade again, I did a fresh install to a clean hard drive. Since that worked, I thought it was just going to be a driver issue and the key was going to be finding which one it is. But I only ran that install for about 5 or 6 minutes, so I don't know 100% if it's just drivers or not.

    My only real reason to upgrade to Windows 8 right now is so that I can get Hyper-V. I'm a software developer and Visual Studio 2012 does not work in VirtualBox. I have my development tools isolated in a virtual machine so that I don't have to mess with it at any time. We just switched to VS2012 at work, so I need it at home too, but since it totally does not work right in VirtualBox, I will need to get W8 with Hyper-V working.

    The other part of this is that I'm the sole IT guy at work as well... So if this upgrade isn't going well, I need to work through it in order to help me figure out the best ways to work through it when I do the upgrades at work. We will not be formatting machines and starting over at work, so if the upgrade process does not work, we will be stuck on W7 until those said machines completely die and we end up having to do a fresh install. Since we are a software company, it's going to be pretty important that we get on W8 soon.

    Tonight, I will be trying to update all my drivers and getting rid of the mouse/keyboard software that's installed and seeing if I can make it more stable. I already got rid of Avast. I was going to leave it AV free until I knew it was working and then just install MSE since that should work flawlessly with W8. I can't say the same for Avast after reading some forum posts.

    Thanks for all your help with this!
    Aaron
      My System SpecsSystem Spec

  8. #8


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    You're welcome.

    I'm afraid a lot of drivers need to be updated. Win8 even recommended to update all my USB drivers because they were generic.
    Most of what you see in blue by system devices (in Device Manager) can be updated: for instance Intel/AMD chipset drivers go here. This is the place for memory controllers and PCI bridges on the motherboard. If you have Intel motherboard as I do, get the chipset driver (manually install from a zip file) that matches your card. That contains most of the drivers + USB and disk controllers. But depending on the hardware manufacturers, some drivers are still hard to find or unavailable for the moment.

    There is no real need for a Win8 host if some Win8 testing/development has to be done. Using a good VM, all should still work in Win7.

    I also use VirtualBox (latest 4.2 for now) and have do deal with a few glitches with Win8 VM's myself but after turning the 3D acceleration off, all runs better. I remember that the beta (preview) of VS2012 worked in VirtualBox.

    If there are still some dificulties in VirtualBox (glitches) and Hyper-V (setup problems for the moment) you can try VMware Player 5 (https://my.vmware.com/web/vmware/fre...are_player/5_0), they support Win8 and you can install VS2012 in a VM there. Player seems to be less complicated in setup and drag and drop works. Runs well in Win7 and Win8.

    I'm not familiar with remote desktop and if this is a feature you need, I'm don't think you get it Player (only in Workstation and this one it's not free) but for the moment I didn't used that neither in VirtualBox nor Hyper-V.

    About Hyper-V, I'm still learning how to use it, just know the basics, I can setup and run most VM's but didn't used remote desktop yet.
    Win8 Hyper-V has to be enabled with all its features.
    Your CPU has to be supported (hardware virtualisation and SLAT) by Hyper-V in order for it's full enabling in the Windows features list.

    Visual Studio 2012 has to work in VMware Player but I'm doing some tests in VirtualBox as well and it should work if you play around with the VM settings.

    Cheers
    Hopachi
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    Win7 x65


    Update: So far so good with the blue screen issue. I think I found the root cause. The blue screens seemed to be centered around USB. I went to ASUS' web site for updated drivers and when I installed them, I no longer had USB ports. This meant no mouse or keyboard. I used remote desktop and a PS2 keyboard from my closet. In device manager is showed a Code 48 for a couple USB ports and the xHCI USB Host Controller. After many attempts at deleting and reinstalling the driver, only one thing fixed it. I downloaded the updated AI Charger from ASUS, uninstalled it, and before rebooting, using CCleaner to remove all the registry entries that were left over from it. I then booted into safe mode (which is far harder to get to in Windows 8 now when you have mouse and keyboard driver issues) and deleted Program Files (x86)\ASUS. A reboot then reinstalled all my USB drivers including mouse and keyboard. So far, so good, no blue screens and everything seems functional so far.

    I have a ASUS P8P67 Pro Rev 3.1. Hopefully google will index this and make it easy for the next person with this problem.
      My System SpecsSystem Spec

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