Windows 8 and 8.1 Forums


Hard to see if I am willing to buy this when it won't install

  1. #1


    Posts : 3
    Win7

    Hard to see if I am willing to buy this when it won't install


    install gets to 72% then gives an error saying the install failed 'click' OK and it closes the install. gateway laptop, 2.23.GH duo intell processor. 4GB ram Any ideas? right now system has Win7 64bit install, a clean install at this time.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,707
    Windows 8.1 Pro


    Are you doing an upgrade install or a custom install?
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Win7


    I am doing an upgrade aas the dvd will not boot for some reason - told the set up to keep current setting and programs and it starts out great and hits 76% then tells me the install failed no other info given. I am really up in the air about it, but do want to at least give it a fair test.
      My System SpecsSystem Spec

  4. #4


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there
    Have you tried making a USB bootable image (instructions in the Forum) and then boot from that.

    Incidentally I should download a tool such as GPARTED as well (Stand alone bootable Partition manager) - so you can correctly re-format the disks in case of an install failure. The W8 install process often creates a small 100MB partition (system partition) which needs to be set as ACTIVE otherwise system won't boot. Windows install should do this but I'd suggest the following :

    1) create bootable USB install from your ISO.
    2) download bootable version of GPARTED
    3) re-format your HDD. (Boot GPARTED and follow the simple instructions the GUI is fine).
    4) boot from the USB and install.

    You'll need to get into the BIOS to set the machine to boot from the USB device -- BIOS usually enabled by EITHER Del/F2/F8 key --depends on your computer.

    (During the install the computer will re-boot after it's copied the files to HDD -- usually that part takes around 5 - 10 mins --if that.

    At this point before computer re-boots remove the install medium (USB or DVD) otherwise you can get totally hosed up.

    Cheers
    jimbo
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Win7


    Well I tried out your suggestion and it sort of worked it did format my hard drive the after it started installing to lt - told me a file was corrupt and failed - ended up with no O/S at all on my laptop - so after spending a big part of the weekend reloading Win7 and the stuff I really want on my laptop. I'm going to back it up to my new Flash drive and then re-download the .iso and try again - 1st backup I had made and put on my desktop disappeared.. adding to my stress.. anyway I'll try again and see what happens.

    Quote Originally Posted by jimbo45 View Post
    Hi there
    Have you tried making a USB bootable image (instructions in the Forum) and then boot from that.

    Incidentally I should download a tool such as GPARTED as well (Stand alone bootable Partition manager) - so you can correctly re-format the disks in case of an install failure. The W8 install process often creates a small 100MB partition (system partition) which needs to be set as ACTIVE otherwise system won't boot. Windows install should do this but I'd suggest the following :

    1) create bootable USB install from your ISO.
    2) download bootable version of GPARTED
    3) re-format your HDD. (Boot GPARTED and follow the simple instructions the GUI is fine).
    4) boot from the USB and install.

    You'll need to get into the BIOS to set the machine to boot from the USB device -- BIOS usually enabled by EITHER Del/F2/F8 key --depends on your computer.

    (During the install the computer will re-boot after it's copied the files to HDD -- usually that part takes around 5 - 10 mins --if that.

    At this point before computer re-boots remove the install medium (USB or DVD) otherwise you can get totally hosed up.

    Cheers
    jimbo
      My System SpecsSystem Spec

Hard to see if I am willing to buy this when it won't install
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