Solved Dell P20T Laptop wifi driver problem

okrobie

New Member
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57
Location
Jacksonville Florida
Hi all, The hard drive failed and I had to re-install Windows 8.1. Naturally the network drivers were not in the ISO. I went to the Dell website to download the driver and there were 10 drivers listed under network adapters, but none of them worked. I searched under the numbe4rs and found a few drivers, but none of them worked. This machine does not have a LAN port so I tried installing a USB wireless network adapter but I couldn't get that driver to open the device. Has anyone got ideas about this?

Thanks, Jim


CM161116-08441702.jpg
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP m8120n
    CPU
    Intel Core 2 Quad
    Motherboard
    ASUS P5BW-LA Basswood 3G
    Memory
    8 Gb
    Graphics Card(s)
    GeForce 9400
    Browser
    FoxFire
    Antivirus
    MBAM Premium
What is the actual Dell model number? I can't find P20T. e.g. Inspiron 11 3270.
When I search for P20T on the Dell site I do not get any hits.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Thanks fireberd, here is a shot of the label:
 

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Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP m8120n
    CPU
    Intel Core 2 Quad
    Motherboard
    ASUS P5BW-LA Basswood 3G
    Memory
    8 Gb
    Graphics Card(s)
    GeForce 9400
    Browser
    FoxFire
    Antivirus
    MBAM Premium
This is an Inspiron 3147. However, you should delete the picture with the service tag number. Dell considers the service tag number "personal info" and its forbidden to post the number on the Dell community (support) forum.

The correct install sequence on a Dell is (1) Install Windows (2) Install Dell Laptop (or Desktop as applicable) Support Software (3) Install Intel Motherboard Chipset Drivers (4) Install Device Drivers including Video, Sound, Network, etc. The Intel Motherboard chipset drivers are critical for installing device drivers. One of the things the chipset drivers do is identify all the devices on the motherboard. If the chipset drivers are missing devices will either not be detected or detected incorrectly.

There are only 3 Network drivers listed for Win 8.1 on the Dell downloads, accessed by your service tag number.
Dell Wireless 1707 Wi-Fi + Bluetooth Driver
Dell USB 3.0 to Lan Dongle Driver
Dell Airplane Mode Switch Driver

The Dell Wireless 1707 Wi-Fi driver is the one needed for wireless connection.

Here is the Dell downloads page, specifically for your S/N. (If you just access on the model number, there can be different hardware configurations and in that case drivers applicable to the different hardware are all listed. Accessing by the Service Tag number gets you the applicable drivers "as built".
Support for Inspiron 3147 | Dell US
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
DUH!!! I forgot to install the chipset drivers. I'm doing that now. I'll keep you updated.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP m8120n
    CPU
    Intel Core 2 Quad
    Motherboard
    ASUS P5BW-LA Basswood 3G
    Memory
    8 Gb
    Graphics Card(s)
    GeForce 9400
    Browser
    FoxFire
    Antivirus
    MBAM Premium
Thanks firebrd, all is well. I followed your instructions and viola!!! It's working great. Regards, Jim
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP m8120n
    CPU
    Intel Core 2 Quad
    Motherboard
    ASUS P5BW-LA Basswood 3G
    Memory
    8 Gb
    Graphics Card(s)
    GeForce 9400
    Browser
    FoxFire
    Antivirus
    MBAM Premium
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