Windows 8 and 8.1 Forums

F9 factory reset not working on ASUS notebook

  1. #1

    F9 factory reset not working on ASUS notebook

    model is a E402M but when i boot up the laptop and try to access the troubleshoot menu with F9 nothing happens. pressing F2 brings me to a blue screen with BIOS information and boot configuration etc. but i have no idea how to factory reset.
    ive tried youtube but all the ASUS windows 8 factory reset tutorials show the F9 way of factory reseting. this laptop is running 8.1 if that helps.

      My System SpecsSystem Spec

  2. #2

    Welcome to the forum if you open disk manager is there s partition called recovery or similar it could just have lost the MBR for the key
      My System SpecsSystem Spec

  3. #3

    Look at the Users Manual:

    starting on page 77 for recovery options and how to access them.
      My System SpecsSystem Spec

F9 factory reset not working on ASUS notebook
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