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Asus factory restore not working, error "partition missing

  1. #1


    Posts : 1
    Windows 8.1

    Asus factory restore not working, error "partition missing


    I have had an Asus U47A for a few years and it is getting a little slow. I attempted to do a factory reset by restarting and hitting f9 but when I do I receive the error that says "Unable to perform recovery - Required partition is missing." I have also tried to do a reset via windows and receive a similar error. Likewise, when I try to do a "refresh" I get the same error. My laptop originally came with Windows and then I upgraded to Windows 8.1. I have never had Windows 10. I have also never done any kind of reformatting hard drives or partitions or anything of that sort. I also do not have any kind of cd's from asus to factory restore, nor do I have any cd's to install Windows. If any more information is needed please just direct me and I will be happy to provide it.

      My System SpecsSystem Spec

  2. #2


    Welcome to the forum can you post a screenshot from disk manager showing all partitions so we can see
      My System SpecsSystem Spec

Asus factory restore not working, error "partition missing

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