Windows 8.1 stop at command prompt after boot

jasonkhoo87

New Member
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I have Dell laptop which come with OEM. I read a lot then the only solution is to download from Windows creation tool by Microsoft.

Problem is, once I boot from the USB or DVD which the tool provides. It stuck at command prompt. I tried use legacy boot and Uefi boot. Result are same.

Anyone getting same issue?
 

My Computer

System One

  • OS
    Windows 7
To get the free upgrade you have to update windows you can then boot and do a clean install but you must upgrade first

That is no longer true.

You can Clean install the free Upgrade without needing to Upgrade first using Fall Update version 1511 bootable media now available in Media Creation Tool.

If you have an OEM computer with UEFI firmware embedded Windows 8 or Windows 8.1 product key, the Windows 10 installer should automatically detect product key from UEFI firmware.
 

My Computer

System One

  • OS
    Windows 10
I have downloaded from Microsoft media creation tool. I have windows 8.1. But it seem like it boot successfully and I can see Microsoft logos after that it goes to command prompt.

I don't know why. I use the same media boot to other laptop it seem working fine.
 

My Computer

System One

  • OS
    Windows 7
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