Windows 8 and 8.1 Forums


Repair Install of Windows 8?

  1. #1

    Repair Install of Windows 8?


    How can I do a Repair Install of Windows 8?

    I am working on this computer for someone. Its an HP Pavilion 17.

    It has multiple drives installed. 2 partitions are hidden.

    I would like to get to the factory settings and restore it.

    I have 2 Product keys for it. The one for the Windows 8 OS that someone installed on top of the factory Windows 8 OS and the factory Windows 8 OS.

    Specs:

    OS - Windows 8 64-bit
    Processor: AMD A4-515M APU with Radeon(tm) HD Graphics
    HP Pavilion 17 Notebook PC
    Serial Number: 5CD3328MP7
    Product Number: E0J76UA#ABA

    Help needed please as soon as possible.

    Thanks in advance!

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    How to do a reset: Reset Windows 8

    How to do a repair install: Repair Install Windows 8
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by axe0 View Post
    How to do a reset: Reset Windows 8

    How to do a repair install: Repair Install Windows 8
    Advanced System Options are not available. All it will let me do when I go to Advanced Options is to access the UEFI Firmware Settings.
      My System SpecsSystem Spec

  4. #4


    Posts : 72
    8.1


    First are You running Win 8 or 8.1 ?? I'm having a hard time understanding the two key thing. Did the PC come with Core installed and then Pro was installed over it ? Also with the partitions, could You download https://www.partitionwizard.com/free...n-manager.html and post a snip of the partitions ? The Key for the OS it came with is embedded in the BIOS so a fresh install of Win 8.1 Nov 2014 might be the best option. You might also place the ISO on the desktop, mount it and run a upgrade install if You need to keep anything on the OS.
      My System SpecsSystem Spec

  5. #5



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    You running Win 8 or 8.1 ?
    Look at the 'My System Specs' below each post on the left side and you can see it.

    Jesse, could you elaborate the situation please, it'll help us better understand the problem.
      My System SpecsSystem Spec

  6. #6


    How do I post a snip of the partitions? It came with Windows 8 (Not 8.1) 64-bit preinstalled but someone installed 8 (Not 8.1) on top of the factory installed 8 OS.
      My System SpecsSystem Spec

  7. #7


    Click image for larger version
      My System SpecsSystem Spec

  8. #8


    Posts : 72
    8.1


    Quote Originally Posted by axe0 View Post
    You running Win 8 or 8.1 ?
    Look at the 'My System Specs' below each post on the left side and you can see it.

    .
    Don't have any idea How that doing that would have helped

    I won't bother posting My suggestions,
      My System SpecsSystem Spec

  9. #9



    BSOD Kernel Dump Analyst
    Posts : 2,273
    Windows 10 Pro


    It is pretty clear if you'd ask me
    Click image for larger version

    Try this tutorial for making a screenshot of disk management
    Disk Management - How to Post a Screenshot of - Windows 10 Forums
      My System SpecsSystem Spec

  10. #10


    Posts : 72
    8.1


    Sent a PM instead of replying here. If You need to contact Me elsewhere it'll be Bat.1
      My System SpecsSystem Spec

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