Windows 8 and 8.1 Forums

Factory Reset

  1. #1


    Posts : 2
    Windows 8

    Factory Reset


    Hi, I am factorey resetting my PC due to a virus. It is 98% complete and a message has appeared saying "there is no disk in the drive. Please insert a disk into drive \Device\HarddiskVolume1" it gives me the option to cancel, try again, or continue however, the mouse doesn't work in this process and the keyboard won't work even though it is on as the light appears when I hit caps lock. Anyone know what I can do to fix this and get my PC reset. Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    Windows 8


    Got it sorted 👍
      My System SpecsSystem Spec

  3. #3


    Posts : 1
    Windows 8


    How did you fix this?
      My System SpecsSystem Spec

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