Windows 8 and 8.1 Forums


Problem installing Windows Updates after Fresh Install?.

  1. #1


    Posts : 2
    windows 8.0

    Problem installing Windows Updates after Fresh Install?.


    My daughter bought this Windows 8 OEM OS HP Pavilion g6-2240sa 64bit Notebook PC around three years ago and lately it was very slow and she asked me to have a look at it. As it was three years old I decided to do a factory reset from the built in recovery option. I copied the files etc she wanted backed up onto my own PC and followed the instruction in the recovery tool. All appeared to go well and before continuing I deleted some bloatware including Norton Security which had installed even though I unchecked the box telling it not to.

    I then began the Windows 8 installation bit and eventually got back on line connected to the internet and ready to begin updating the OS intending to go right through to Win 10. After checking for updates it found 198 files which I set it to install and when it was finished and I had clicked on restart all went well until it hung on the dreaded 13% while configuring updates. I found a solution to this via google but it took a long time (5hr) before it eventually started again and I could sign in. I checked and all seemed well so went back to Windows Update and this time I got 111 which installed perfectly as did the 78 files after that. I restarted the PC again and went back to Windows update where it found 2 more important updates which failed one had the error code 80070002 which I solved via the msn walk through I found on Google. The other which had the error code 80070436 and was for the HP-Other Hardware, HP Wireless Button Driver, has proven more difficult as other than an unanswered post here at these forums error code 80070436 I cannot find any information on at all and this means that I cannot continue installing Windows Updates as it only returns that one when I search. Problem being that there must be a lot more to come as the OS is still on Windows 8.0, it hasn't even reached Windows 8.1.

    Can anyone offer me any help/advice on this problem. Ideally I would appreciate it if there were a shorter way of doing the upgrade to Windows 10. Is it even possible that I could download and create an ISO file to a usb stick. I did this already for my own Win 7 desktop upgrade but I had my Windows Owners Pass Code from the box the Home Edition disc came in. The laptop here does not have that as it is built into the recovery OEM partition. Any advice here would be greatly appreciated as I am kinda stuck now.

      My System SpecsSystem Spec

  2. #2


    Posts : 660
    windows 8.1


    See if this guide can solve your problem.
    https://support.microsoft.com/en-us/kb/971058
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8.0


    Thank You Lifetec.
      My System SpecsSystem Spec

Problem installing Windows Updates after Fresh Install?.
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