Can't restore factory settings

mo3ad001

New Member
Messages
1
hello there ,
i have a problem with my Asus laptop.
my problem is that after updating to windows 10 and then clean install it , i lost my option to restore factory settings.
i have read lot of threads here , and tried many options but always failed !

i have noticed that i should have the recovery partition and the recovery wim file in it.
i have the partition recovery and wim file ! . ( called install.wim !)
i have tried Asus B
acktracker and got this message :
Untitled.png

many of you gonna say check your USB disk , no i have tested my USB and it's work fine ! it has 32 Gb of storage and it's ok i have formatted it and used it many times and its work well .
F9 is not working , no r[FONT=Arial, Helvetica, sans-serif]estore factory settings.[/FONT]
[FONT=Arial, Helvetica, sans-serif]this is the partition list , [/FONT]
Untitled001.png

thank you.
 

My Computer

System One

  • OS
    windows 8.1 Pro
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