Windows 8 and 8.1 Forums


I need information on purchasing a product key

  1. #1


    Posts : 3
    windows 8

    I need information on purchasing a product key


    I accidently purchased an upgrade to Windows 8 when I meant to purchase a new install. It's in a different language, so I had a bit of trouble understanding the product information at the time.

    I didn't notice it was an upgrade when installing because it was all in a different language and I only half understood what the prompts were asking me. The product key is valid, so it allowed me to install the program, but of course I have an error message that the product key can't be used now that it wants me to register it online.

    I was hoping that someone could tell me how I can just purchase a product key rather than having my current upgrade windows returned. I believe that it will be a very difficult to have it returned, so I would rather just pay an extra fee to have it upgraded to the full version.

      My System SpecsSystem Spec

  2. #2


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Have a look at this, Clean Install with Windows 8 Upgrade . If you here, Create installation media for Windows 8.1 - Windows Help and download the same, but English version. You may be able to just reinstall in English with that product code..
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    windows 8


    Thanks, but that wasn't quite what my problem was. I ended up sending back the upgrade disk and bought another one that was a full install. Thanks for trying to help.
      My System SpecsSystem Spec

I need information on purchasing a product key
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